Managing facilities for the Refugee Processing Center in Makere

I improved the collaboration and coordination with more than 260 humanitarians from different UN agencies, INGOs & NGOs while managing the biggest Humanitarian Hub in Africa. I catapulted operations efficiency by capacitating staff and introduced procurement and work plans to position the hub as the preferred place for humanitarians and international guests.Piloted the WFP global Guest house booking system in Bentiu, South Sudan.

As a Business Growth Strategist, I cultivated an unparalleled rapport with suppliers in the market. I developed and implemented a robust ERM program which helped come up with powerful strategies, objectives, and risk culture, propelling the business growth strategy for Phoenix Assurance of Swaziland, resulting in premium growth of more than 2000% in less than ten months of employment.

Developed and implemented a solid business plan backed by a sound ERM program which facilitated achieving above-average performance levels amidst a challenging business environment

Lecturer - Operational Risk Management, Reinsurance, Property, and Liability Insurance

I established IOM Zimbabwe Mission’s first reception centre for refugees and asylum seekers from the Great Lakes Region and the Horn of Africa, working with UNHCR and the Government of Zimbabwe.I was responsible for overall coordination and supervision of the reception centre operations at the border, including monitoring procurement procedures, managing contractors and identifying the centre's needs, and drafting funding proposals.Responsible for protecting migrants arriving in mixed… Show more I established IOM Zimbabwe Mission’s first reception centre for refugees and asylum seekers from the Great Lakes Region and the Horn of Africa, working with UNHCR and the Government of Zimbabwe.I was responsible for overall coordination and supervision of the reception centre operations at the border, including monitoring procurement procedures, managing contractors and identifying the centre's needs, and drafting funding proposals.Responsible for protecting migrants arriving in mixed migration movements and ensuring they get access to health and protection by the provisions of the UN charters to which Zimbabwe is a signatory.I held capacity-building workshops introducing Integrated Border Management (IBM), Migration Health, SGBV, Human trafficking, and smuggling.I was instrumental in initiating the Zimbabwe-Mozambique Mixed Migration forum(MMF).Facilitating the strategic review of the operations at Nyamapanda Reception Center to meet the new strategic plan.Supported budget development and production of monthly reports.I maintained constant dialogue with local government Ministries. As a result, the IOM Mission enjoys good relations with the Government of Zimbabwe.Represented IOM at meetings convened to discuss coordinated responses to refugee situations.I facilitated the development of a community-based disaster risk management program in Mudzi District that builds community, local government, and stakeholder capacity to effectively prepare for, respond to and recover from natural hazards that threaten the stability and livelihoods of communities. I facilitated dialogue within IOM on climate insurance programming to incorporate the same in future programming in DRR.I successfully negotiated introducing Community Based Planning (CBP) programs in Mudzi.I assisted in preparing terms of reference to catering to the management of Ebola at the centre vis-à-vis the influx of migrants from the Democratic Republic of Congo. Show less

I assisted in providing rapporteur services to the SADC’s Rural Hunger and Vulnerability Programme(RHVP), covering Malawi, Zambia, South Africa, Namibia, and Zimbabwe.I assisted in drafting questionnaires for impact assessment of the Social Protection workshops and conferences conducted in Southern Africa.I assisted in the drafting of terms of reference for resource persons that worked with SADC PF under the Rural Hunger and Vulnerability. The social protection programs.I was… Show more I assisted in providing rapporteur services to the SADC’s Rural Hunger and Vulnerability Programme(RHVP), covering Malawi, Zambia, South Africa, Namibia, and Zimbabwe.I assisted in drafting questionnaires for impact assessment of the Social Protection workshops and conferences conducted in Southern Africa.I assisted in the drafting of terms of reference for resource persons that worked with SADC PF under the Rural Hunger and Vulnerability. The social protection programs.I was engaged by HelpAge International (UK) under SADC PF as a field producer of a film on the impact of social protection, in fact, universal pension schemes on old age and, in particular, the marginalized San/Bushmen of the Tsumkwe province in Namibia. The research fed into the regional policy advocacy for Social Protection. Show less

Administration of the broad form liability policies such as directors and officers liability, professional indemnity, pension fund, and medical aid trustees indemnity, errors and omissions liability, employment practices liability, and passengers liability.Underwriting the marine hull, marine cargo, stevedores liability, shipbuilders and repairers’ liability, and stock throughput.Engineering, i.e., Contractors All Risks (CAR) & Plant All Risks(PAR).Fire, motor, and miscellaneous… Show more Administration of the broad form liability policies such as directors and officers liability, professional indemnity, pension fund, and medical aid trustees indemnity, errors and omissions liability, employment practices liability, and passengers liability.Underwriting the marine hull, marine cargo, stevedores liability, shipbuilders and repairers’ liability, and stock throughput.Engineering, i.e., Contractors All Risks (CAR) & Plant All Risks(PAR).Fire, motor, and miscellaneous accident classes.I maintained excellent rapport with the brokers in the Namibian insurance market. Show less

Reviewed policy wordings and underwriting rates for individual and group insurance policies working with the Zimbabwe Actuarial Consultants.General management of the claims department.Produced manuals for underwriting and claims management.I worked with the electronic and print media in promoting the corporate brand.Budget formulation and implementation.Credit control oversight.Trained agents throughout the 25 branches of Doves in Zimbabwe to market Dove's insurance… Show more Reviewed policy wordings and underwriting rates for individual and group insurance policies working with the Zimbabwe Actuarial Consultants.General management of the claims department.Produced manuals for underwriting and claims management.I worked with the electronic and print media in promoting the corporate brand.Budget formulation and implementation.Credit control oversight.Trained agents throughout the 25 branches of Doves in Zimbabwe to market Dove's insurance policies on a commission basis.I contributed to more than 200% gross written premium income growth within six months of employment.I organized the first exhibition by Doves-Crocker-Morgan Assurance company at the Zimbabwe International Trade Fair and the Harare Agricultural Show. Show less

I managed an assigned book of business and built, expanded, and solidified relationships with existing clients.I used appropriate resources to address the client’s risk/capital management needs.Secured existing business and drove the sale of additional services and coverage levels.Cultivated relationships with the most senior buyer in the client organization and day-to-day client representatives and buyers.Set retention levels for the assigned group of accounts.I coordinated… Show more I managed an assigned book of business and built, expanded, and solidified relationships with existing clients.I used appropriate resources to address the client’s risk/capital management needs.Secured existing business and drove the sale of additional services and coverage levels.Cultivated relationships with the most senior buyer in the client organization and day-to-day client representatives and buyers.Set retention levels for the assigned group of accounts.I coordinated the work of administrative support and customer service.Responsible for day-to-day account management for moderate and complex client accounts.Major achievements:I developed risk management programs for clients with high loss ratios around over 200%, resulting in the loss ratios coming down to around 25%. I prepared risk survey reports for all assessments on my portfolio for big clients.I managed the portfolio, including underwriting, claims, and credit control.I contributed more than 50% of business growth through clientele referrals and marketing initiatives. Show less

Reviewed claims forms ensuring that they were dully completed. Designed third-party follow-up letters.Appointed assessors and engineers to ascertain the quantum of losses.Prepared cheque requisitions and pursued recoveries.I engaged legal practitioners on cases requiring litigation.

Administration of treaty and facultative business on life, health, property, and casualty insurance.Using effective risk selection techniques and maintaining financial discipline, secure optimum rates and terms for each policy while retaining an appropriate loss ratio. Proactively initiate discussions with clients to identify their motivation, needs, and priorities and develop appropriate reinsurance solutions which leverage the full range of Swiss re capabilities.Develop deal… Show more Administration of treaty and facultative business on life, health, property, and casualty insurance.Using effective risk selection techniques and maintaining financial discipline, secure optimum rates and terms for each policy while retaining an appropriate loss ratio. Proactively initiate discussions with clients to identify their motivation, needs, and priorities and develop appropriate reinsurance solutions which leverage the full range of Swiss re capabilities.Develop deal strategy and recommend treaty terms and conditions, including reinsurance contract review.Maintain an extensive understanding of the operations, structure, and issues regarding allocated clients, including the market environment.Perform underwriting audits and other client visits as required. Show less