Chan Khar Mun Email & Phone Number

• Serving as a primary liaison to clients. Growing and maintaining a close relationship with clients• Conducting brain storming sessions, and developing campaign proposals to meet client'sbusiness objectives, challenges, opportunities and needs• Develop proposal and work closely with creative & design team• Proposing new business/marketing ideas to client• Sourcing of new premiums ideas and proposal to client• Sourcing and liaise with supplier to ensure get the best cost and there is a better profit margin rate to company • Campaign planning, preparation & executing for a campaign activation and event/roadshow.• Post Evaluation with insights on ground feedbacks & comments with moving forward plans for upcoming campaign• Understanding, prioritizing and driving resolution of issues through hands-on involvement and effective communication between responsible parties internally and with the clients• Updating sales report with feedbacks and comments from end users in weekly / monthly / quarterly basis to client• To prepare timeline to ensure the activation meet the deadline • Liaising and work closely with internal & external parties to make sure campaign/project going smooth• Scheduling plotting based on regions and budget given by clients.• Handling quotation& provide costing estimate to client for each project activation.• Managing client's given budget to avoid over spend • To work out yearly planning in order to hit the internal KPI• On field audits during weekends/PH, as and when there are events/roadshow on going to ensure smooth running of the activation and also competitors/market research• To follow up PO & invoice/billing status to ensure payment on time • Customer service, take action to solve operational issues/customer complaints• Responsibility and assist superior/company to do any other ad-hoc task/duty

Kuala Lumpur, Malaysia

• Client servicing, strengthen & maintain relationship with clients, work closely with brand & planning team to ensure the activation going smooth. • Deliver innovative idea and activation to enhance shopper experience in store roadshow & events • To deliver brand growth across channels and increase sales • Responsible in planning, organize, execution, supervise manage the activation (roadshow, in store, event)• Liaise & negotiate with internal operation team & external such as suppliers, outlet buyer, key account team, 3rd party setup team, logistic team etc to ensure activation going smooth • Evaluate & analyze for campaign result, conversion rate, engagement & traffic, market trend, consumer behavior, competitor promotional activation & pricing• Conduct market survey and analysis the report • Manage quotations, costing and client's given budget • Prepare timeline and ensure to hit the deadline • Planning for schedule placement, ROI report update, weekly/monthly reports update• On field audit outlets during weekend to ensure activation is going smooth • Market outlet visit with client on weekend• Handling complaints & questions from clients during projects activation (weekends).• 60% on operation and 40% on planning.

Puchong

Went through 2 months of training, learning & guidance from superior. Assisting superior for 3 months and started to handle brands activation independently under superior’s supervision• Schedule plotting• Location planning for brand activation• Weekly sales reporting together with comments & feedbacks gained from the end users.• Post evaluation with insightful feedback & data analysis• Filtering promoters’ criteria based on client’s requirement• Requisition of premiums, sampling stocks/props for activation• Liaising with 3rd party logistics on collection & delivery of sampling stocks from clients as well as outlets• Analysing data on outlets selection, customers profiles, sales etc• Handling complaints & questions from clients during projects activation (weekends).• On field audits during weekends to ensure activation runs smoothly

• To create brand awareness through word of mouth • To promote and push sales of different Brand products • To convince & induce shoppers to purchase • To sharing, advise & recommend shoppers based on their needs • Brand that I have worked with:- - Tesco Brand Product - Sunsilk shampoo - Scott Emulsion & Scott's Vitamin - Total Olay Skin Care - Dynamo - Faber Castell @ Popular Book Fest KLCC - Panaflex- Etc

Bachelor'S Degree, Mass Communication/Media Studies

Advanced Diploma & Diploma, Mass Communication/Media Studies