Chana Stern Email & Phone Number

Reporting to the CEO of teletherapy company, managed full cycle recruiting, sourcing and onboarding experience which resulted in 80% growth candidate placement.--> Decreased time to hire from outreach to signing contract by 50%.--> Increased weekly billable hours by over 30% in under 4 months.--> Executed metrics-driven talent strategies and high visibility reporting.

Remote

PresenceLearning acquired Global Teletherapy in Dec. 2021.As the Ops Project Manager, reporting to the Vice President of Support Services Operations, I owned the end-to-end architecture and execution of strategic projects that drive PresenceLearning, leading teletherapy company in K-12 schools nationwide, toward operational excellence by meeting project objectives through timely and well-executed collaboration.Managed multiple projects that will expand the talent base of therapists by 60% within 6 months by ensuring resources, people, and processes are in place to locate, attract, hire, train, and manage broader intake funnel while maintaining clinical quality and brand identity. Successfully delivered implementation project of an asynchronous recruiting assessment tool 5 days ahead of schedule.

Collaborated with executive leadership and teams to ensure business operations and to scale efficiencies for growth, with overall growth of 30+%. As the Special Projects Manager I led many initiatives with varied responsibilities spanning school contracts management, business licenses, and company insurances. Additionally, I oversaw security and compliance vendors and implementation, performed data analysis across multiple teams, and front line to customer engagement. I led recruiting strategy for internal team where company has more than doubled in size with 40+ new hires.Global Teletherapy was acquired by PresenceLearning in December 2021.

Developed and implemented operating procedures to streamline and speed new hire time-to-productivity for onboarding 100+ new hires per month to assure smooth and speed time to productivity for healthcare organization of 10,000+ employees.

Led implementation of social media platforms and development of business-marketing relationships with key industry influencers for food industry e-commerce startup. Created complete email marketing campaigns and blog post engagement, and managed social media marketing channels, including Facebook, Instagram and Twitter.• Researched and cultivated relationships to create proprietary marketing database of 400+ key industry influencers for food industry e-commerce startup.• Initiated and facilitated 30+ marketing deals with industry partners and businesses which led to a 30% increase in sales.

Trusted advisor to founder of leading educational website startup that grew to 50,000-member online community of educators in 90+ countries with 150,000+ downloads per month. Managed multi-functional teams of contributors, web developers, IT implementers and client-users, to create, manage and operate website, user-interface and data integrity.Product Development• Coordinated 10-person team to edit and ensure integrity of 1,000+ materials submitted annually and shared online.• Communicated and interacted with 100’s of global contributors monthly, to solicit feedback and provide comprehensive data reports about client usage.Human Resources / Talent Acquisition• Created organizational structure and performed needs assessment at startup that grew from two to more than 50 employees and volunteers globally.• Identified and hired for four primary position categories, including: CIO, educational specialists, data administrators and graphic artists.• Developed and conducted new hire orientation, training and on boarding for 20+ employees that contributed to 4-year average employee retention.• Led internal teams to strategize and create work-flow processes that resulted in 30% productivity increase.Client Development and Relations• Led troubleshooting and communications for 50,000-member online community, including: site accessibility and navigation, social forums and contributor inquiries.• Solicited and facilitated educators’ development and submission of 100’s of units of curricula, teaching units and audio-visual materials to website / online community. National Conferences Facilitation• Planned and managed 2,000 sq ft. training center and technology workshops at annual preeminent 1,800-delegate educators’ conference.• Conducted one-on-one training with 400+ educators, principals and administrators annually at national conferences, regional events and other special programs.