Chana Chiesa Email & Phone Number

Irvine, Ca, Us

Los Angeles, California, United States

Santa Ana, California, United States

Management, B2B Sales and Marketing, Client Acquisition and Retention, CRM, Contract Negotiations, Administrative, Customer Service and Relations, Truck Maintenance and Client Management.

Huntington Beach, California, United States

Completed 18 month management training program in 8 months. Achieved Elite Status (top 15 in the region) every month for sales performance and excellent customer service. Promoted to Manager Assistant in October. Daily duties I was responsible for: Outside Sales and Marketing, Account Management and Relations, Customer Relations, Customer Service Text Messaging (CRM), Collecting Unpaid Monies, Fleet Management. Promoted to Truck Rental in my eighth month of employment.

Huntington Beach, California

CSR Centric Brand Building Firm with a mission to positively impact communities where we live, work and do business. Increased brand awareness, recognition and loyalty, ROI, sales, charitable funding, donations through philanthropic participation and community integration, partnerships, sponsorships, experiential and special events for: nonprofits, corporations, small and large businesses, political figures, and government organizations.-Fundraising, Procurement, Grants-Auctions, Silent Auctions-Chaired, Coordinated, Managed, Executed Hundreds of Fundraising Events: Galas, Luncheons, Mayor's Ball, Golf Tournaments, Political, Community, Special Needs, Environmental. -Recruited and Managed Thousands of Volunteers.-Raised Millions of Dollars. -Community & Public Relations, Social Media Marketing, Perception Influencer. Project Portfolio includes: Chick-fil-A, Whole-Foods, County of Orange, City of Huntington Beach, Westminster, Garden Grove, Fountain Valley and Costa Mesa, Expertec Automotive, Surfrider, Tim Tebow Night to Shine Prom, CASA, Waste Not OC, Every 15 Minutes, Chambers of Commerce, Golden West College WC, Dozens of Orange County High Schools, Pirate's Booty (just to name a few).Congressional, Senate and Mayoral Recognition

Orange County, California Area

Led local and regional strategic marketing campaigns designed to differentiate, enhance and enrich the brand’s image, achieve industry leading KPI’s, drive and retain customers and social media, and improve marketing ROI.• Managed entire marketing and events budget, built a marketing team from 0 to 7 professionals• Market research and competitive intelligence to determine value proposition and differentiation• Created and implemented customer events, incentive programs, sponsorships and partnerships• Created master marketing calendar with rotation of newly established annual events• Designed direct mail campaign, POP, swag, social media and media kits aligned with brand strategy• Increased Avg. Ticket Sale by 12.5%, Car Count by 10.25% and earned “Best of OC” 3 years in a row• Activated “Sustainable Automotive” pilot program in collaboration with City of Huntington Beach• 1st and only automotive repair shop in California to become “Certified Green Sustainable”• Awarded the Mayoral Commendation & Senate Recognition for Community & Business Leadership

Orange County, California Area

Increased sales 18.4% in first year and scaled marketing team from 0 to 10. Hosted high profile,experiential events such as: “Coffee w/the Mayor of HB”,” Saturday w/the SWAT”, Red Cross BloodDrives, “Touch a truck” w/OCFA, Home Depot “Build a Bird House” , “Coffee with a Cop” and more.• Leveraged existing community relationships, established strategic partnerships with City of HB, FV, GG and Westminster, County of Orange along with external stakeholders within nonprofits, other corporations, all branches of Military- Veterans and Active-Duty, Schools, Politics, Government, 1st Responders, LGBTQ+, Chambers and more, to increase local/regional recognition, drove top and bottom-line growth.• Engaged customers with POP, swag and rewards through the loyalty app and program• Improved employee experience by implementing the company’s recognition and incentives program• Performed extensive market research to gather intelligence on local demographics to segment groups• Collaborated with managers to synchronize internal and external marketing functions with store goals• Negotiated vendor contracts and managed budgets, calculated and allocated funds and tracked metrics• Trained internal teams on marketing tactics, offers, products, events, campaigns and promotions