Aileen Chan Email & Phone Number

Sunnyvale, Ca, Us

Greater Chicago Area

Improved Special Education Claims data by 10% resulting in a $1 million increase in revenue.Partnered with various stakeholders to manage student movement through the district and generated a tracking system to ensure process gap closures. Mentored and onboarded fellow analysts to ensure quick transitions and high performing team relationships.Documented the process flow of Students in Special Education to ensure compliance and appropriate standardization

Greater Chicago Area

Managed and created cost savings of over $2 million for the summer school program for Special Education students. Identified and partnered with multiple teams to identify all program gaps and needs.Tracked and forecasted summer program needs through the utilization of student data and resource maximization.Developed cost saving processes and created procedures for student assignments and school site selections.Completed data submissions to the state that resulted in over $500 million in reimbursement.Reduced data submission errors to the state by 70%, through applying new business logic and process improvements.Conceptualized new KPI system to address student success metrics and provided recommendations to the C-Suite to drive district-wide policy changes

Chicago, Illinois

Continuously expanded the scope and distribution of various dashboards to organizational leadership with tight deadlines, while completing ad-hoc requests for practice managers.Met with senior leadership in the organization to better understand needs and presented dashboards to various division chief and director meetings.Developed SQL queries to improve performance of dashboards in Tableau for a better user-end experience, as well as develop and provide training for practice managers on export and drill down capabilities within Tableau.

Grand Rapids, Michigan

Identified implications of health care changes and provided systemic solutions to high level executivesSupplied market data in relation to service lines, projected growth and competitionReviewed data in conjunction with demographic changes to consult with service lines for operational planningRemained up to date with environmental changes and evaluated possible needs and opportunities for explorationManaged report portal for volume and demographic data through Tableau server

Grand Rapids, Michigan

Developed system-wide experiential learning opportunities with succession planning teamCompiled employee relations data to provide metrics and analysisEvaluated variances and discrepancies for multiple organizational staffing needsCoordinated and facilitated new employee orientation sessions on a weekly basis with groups of up to 100 attendees Complete and coordinate immigration processes with employees and legal servicesUpdating the process for personnel file requests, making it available for our regions and more efficientHandle employee subpoenas

Grand Rapids, Michigan

Participate in the interviewing of candidatesMake offers to new hiresSchedule 45+ interviews and fill 60+ contingent resource requestsOnboard 20+ candidates into Spectrum HealthCoordinate networking events for 50 fellow Spectrum Health internsPromote 200+ job postings through Indeed and TwitterCreate a new way to utilize our HireVue video interviewing technology