Chanaka Sameera Email & Phone Number

Colombo, Wp, Lk

Doha, Qatar

Maximise sales in assigned Luxury Boutiques at every possible opportunity while ensuring that customers receive the highest level of service. Deliver consistent level of customer service to always score higher marks on mystery shop results conducted by Brands and QDF as a 5- star shopping destination. Ensure that the boutique is fully merchandised according to the Brand layout and visual merchandising standards to maximise the selling opportunity. Handle high value merchandise and ensure all Security policies are followed as per high value stock handling process. Conducts daily and weekly meetings with the Store Manager to review activities, Communicate and motivate the team customers, resolving issues and initiating corrective action. Deliver a personalised and elevated experience with commercial success while representing the brand in an elegant and hospitable way. Adhere to Luxury Brand guidelines in terms of the selling ceremony to be at par with global standards set out as per the DNA of the Brand. Moving merchandise, shelving, fixtures, signage, and maintaining the cleanliness of planogram showrooms. Ensure the complete, full range of stock is on display at all times as per the Brand guidelines. Maintain standards of the Brand by keeping the merchandise and surrounding area clean and tidy. Store the merchandise in a proper manner as to avoid breakage or damage. Ensure the merchandise is displayed to the highest Visual Merchandising (VM) standards as per the Brand guidelines to be attractive and pleasing to customers which aids in the selling process. Maintain the highest level of accuracy when checking and counting the high value items. Maintain the highest level of inventory control on a daily basis. Notify Brand Manager / QDF Security of any discrepancies immediately. Change displays to promote new product launches and reflect festive or seasonal themes.

Colombo, Western, Sri Lanka

ACHIEVEMENT AND KEY RESPONSIBILITIESCoordinated and implemented all phases of Visual Presentation for 3 stores location with monthly sales of over 60 million, Created store layout, fixture floor plans to create an inviting shopping environment.Collaborates with the CEO to integrate both operational and visual directives and successfully lunch and achieve kids wear project.Managed and conducted weekly business review sessions with CEO and store team to discuss business strengths and opportunities.Increased store leading linear density and double the sales figures.Traveling as needed Participates in new store openings and renovations throughout the company.Developed concepts for window displays in keeping with current fashion trends.Instructed and trained visual staff in presentation standards, Responsible for developing candidates for promotion through company training program.Assists Store Management in maintaining fixture/graphic disciplines, signing, and merchandising directives throughout the store

Abu Dhabi, United Arab Emirates

ACHIEVEMENTS AND KEY RESPONSIBILITIESAchieved and maintain profit goals by assisting the store manager in ensuring the entire sales personnel are aware of daily and weekly productivity objectives.Developed and maintain a high stranded of merchandising placement and maintain brand guideline, store visual impact, and proper display techniques to create an inviting impression for the customers.Greet customers and usher them into the store provided excellent customer service and a comfortable shopping atmosphere through leading by example and assisted the store leader with training and developing others. Initiate and deliver successful VM training program to each department team member and increased witch sales results by 20%Attend excellent training programs from the international UK brand team and develop my skills and archived outstanding operational visit 100% was able to manage the store without a manager.Ensured meet VM team deadline on time and accomplish successful results and have been promoted as a senior visual merchandiser after 1 year of the role.

Qatar

ACHIEVEMENTS AND KEY RESPONSIBILITIESDriving and maximizing sales for the store through efficient store operations in adherence to brand norms.Managing the sales process for existing and new walk-in prospects, from initial contact to closure.Responsible for directing customers to the merchandise, demonstrating products in adherence to the standards of management as well as presenting merchandise new promotions & other options.Maintaining outstanding store condition and visual merchandising standards.Displaying products professionally while maintaining and updating excellent product knowledge.Developing and implementing effective, innovative & comprehensive sales and marketing strategies by performing cross-selling and up-selling techniques.Delivering exceptional customer service by answering queries that ensure ongoing sales and high levels of customer satisfaction.