- Generating, planning content ideas, and writing stories for digital (Koktail website), Koktail's quarterly magazine & The Future List - Approaching, scheduling and interviewing subjects for written pieces- Conducting adequate research for stories which require them- Meeting KPIs set by the Head of Digital in regards to written content- Contributing creative ideas to the Digital Team's output

- Researching and preparing well-structured descriptions in order to be promoted on social media platforms- Writing a variety of communication materials including printing, product descriptions and impactful campaign content-Developing concepts, core message and style for product marketing content- Evaluating and ensuring the quality of content to meet the objectives- Writing room descriptions for E-commerce Team- Writing lifestyle content and posting on the Favstay Blog… Show more - Researching and preparing well-structured descriptions in order to be promoted on social media platforms- Writing a variety of communication materials including printing, product descriptions and impactful campaign content-Developing concepts, core message and style for product marketing content- Evaluating and ensuring the quality of content to meet the objectives- Writing room descriptions for E-commerce Team- Writing lifestyle content and posting on the Favstay Blog (Wordpress) and social media- Collaborating with Graphic Designer and Photo Editor to create and launch campaigns in order to promote Favstay accommodations- Supporting every team to write content as requested Show less

- Assisting Market Manager in completing the acquisition process to ensure the hotel data has been completely collected- Managing all the data and content uploaded into the system- Verifying and ensuring high level of data accuracy- Building good relationships with hotels and working closely to acquire maximum qualified data and promotional rate plan- Guiding and supporting the hotels to operate on Extranet (TERA) with great efficiency- Able to strike clear and engaging… Show more - Assisting Market Manager in completing the acquisition process to ensure the hotel data has been completely collected- Managing all the data and content uploaded into the system- Verifying and ensuring high level of data accuracy- Building good relationships with hotels and working closely to acquire maximum qualified data and promotional rate plan- Guiding and supporting the hotels to operate on Extranet (TERA) with great efficiency- Able to strike clear and engaging communication, attention to detail and adaptive to new situations - Able to work independently while nurturing a great sense of teamwork and ownership- Ensuring all KPIs and organizational goals are met Show less

- Responsible for FIT Operations Executive Inbound for the Singapore Team- Learned how to operate “GCRES” and “Salesforce”- Negotiating with existing providers to ensure a satisfactory resolution for customers- Follow up suppliers for updates on pending bookings while giving regular updates to Operations Team- Investigating and answering queries from both suppliers and - GTA staff in a timely and accurate manner- Dealing with  complaints and book-outs- Solving a… Show more - Responsible for FIT Operations Executive Inbound for the Singapore Team- Learned how to operate “GCRES” and “Salesforce”- Negotiating with existing providers to ensure a satisfactory resolution for customers- Follow up suppliers for updates on pending bookings while giving regular updates to Operations Team- Investigating and answering queries from both suppliers and - GTA staff in a timely and accurate manner- Dealing with  complaints and book-outs- Solving a variety of customer issues referred by agents Show less

- Trained in the Reservations department- Learned how to operate “Opera System” used to key in guest reservations- Paying accurate attention to details and not overlooking any guest requisitions

- Trained and was responsible in the role of F&B attendant at Latest Recipe, Le Meridien- Collaborated with other colleagues to work under pressure and solved problems at hand- Exposed to working environment in an international brand– experienced and adapted to multinational customers