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Christopher Chan is listed as Director, Security Customer Outcomes and Insights at Cisco at Cisco, based in San Jose, California, United States. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Christopher Chan.
Christopher Chan previously worked as Director, Security Customer Outcomes and Insights at Cisco and Senior Manager, Business Planning, Insights and Operations - Security Business Group at Cisco. Christopher Chan holds Masters Of Science, E-Business from University Of Technology Sydney.
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I enjoy tackling new and difficult business problems and bringing fresh perspectives to tackling them. I am a disruptor at heart and what energizes me is being able to work with people to deliver meaningful and measurable impacts to the business and its customers.With more than 20 years of experience at Cisco, I've worked in both the Asia Pacific and San Francisco regions, developing skills in various fields:- Sales operations and sales business capabilities- Strategy and planning- Go-to-market strategy development and operationalization- Strategic business insights and analytics- Program management- Cybersecurity business insightsI lead the Security Customer Outcomes and Insights team within Cisco’s Security Business Group. Our objective is to help our customers achieve their security business outcomes with the best experience possible. We focus on ensuring all key teams are aligned in understanding our customers' key security outcomes, ensuring we can measure those outcomes, building customer training content to accelerate those outcomes and developing customer listening programs to better understand where we can do better.Our work in this space was recognized by a TSIA STAR Award in 2021. I also presented on our work at Technology Services World 2021 in Las Vegas where my session was rated 4.5/5 by the session attendees.Please do not hesitate to reach out to me. I am always interested in connecting with people with shared interests.
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San Jose, CA, US
I currently lead an amazing team within Cisco’s Security Business Groups that is focused on enabling our Security customers to achieve their security business outcomes with the best experience possible. What we do: - Partner with our product teams to ensure all teams are aligned on the key security outcomes that our security products enable- Develop the.
San Jose, CA, US
- Lead the SBG Business and Planning Insights team providing strategic business insights to enable business forecasting, planning and strategic business modeling.- Responsible for driving cross-functional strategic transformation projects.- Responsible for developing customer insights to accelerate Cisco Security's growth
San Jose, CA, US
- Responsible for driving the implementation of new monetization models across the company portfolio to shift the company towards software and cloud based business models.- Responsible for managing a company wide portfolio view of the pipeline of products, software and services.
San Jose, CA, US
- Key member of the Office of the President driving Cisco’s corporate wide strategic planning processes (annual and long range planning).- Responsible for managing and improving Cisco’s annual and long range planning processes.- Delivered strategic business planning insights and analytics.- Delivered special projects at the request of Cisco’s President and.
San Jose, CA, US
Head of the CRM program in Asia Pacific. Responsible for the implementation of strategic sales initiatives focused on sales process and productivity optimization and sales lead-to-order business capabilities (lead management, opportunity, forecasting and quoting).Key accomplishments:- Implemented a SVP level funnel / pipeline review framework and process.
San Jose, CA, US
Responsible for global program management of key sales systems capabilities and partnering with global business teams to implement new sales productivity solutions.Key accomplishments:- Deployed Salesforce.com as the new sales Customer Relationship Management (CRM) platform to the Asia Pacific region in Cisco to enable sales lead management, opportunity.
Dublin 2, IE
Business Process Re-engineering and E-Commerce Strategy.Responsible for assisting clients in a wide range of industries in implementing business process re-engineering initiatives and e-commerce strategies.
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Christopher Chan works for Cisco.
Christopher Chan is listed as Director, Security Customer Outcomes and Insights at Cisco at Cisco.
AeroLeads has found 1 work email signal at @cisco.com for Christopher Chan at Cisco.
Christopher Chan is based in San Jose, California, United States while working with Cisco.
Christopher Chan has worked for Cisco and Accenture.
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Christopher Chan holds Masters Of Science, E-Business from University Of Technology Sydney.
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