WORK EXPERIENCEConcierge09/2020 to PresentEpic ConsolidatedWashington, DC, MDRemedied issues quickly and effectively through active listening, conflict resolution and dynamic communicationskills.Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.Security Guard01/2019 to 08/2020VSS Security ServicesTucson, AZEnforced security policies and removed violators and unauthorized individuals from premises to maintain a safeenvironment.Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities andirregularities.Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.