Chance Edwards Email & Phone Number

Greer, Sc, Us

Spartanburg, South Carolina, Us

• Configuration, installation, and maintenance of LAN/WAN infrastructure; including routers, switches, firewalls, access points and load balancers. • Made recommendations for new products, technologies, and services to enhance user productivity, network, telephony, and system performance.• Planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.• Initiated implementation of Quality of Service on routers, switches, firewalls, and access points to ensure network stability. • Provide troubleshooting and problem solving for network and application issues• Create and maintain network documentation as it relates to the standardized network topology, equipment, operational support, and configuration.• Assisted in firewall audit initiative.• Deployed Cisco SD-WAN Deployment. • Introduced automation to help produce higher production rates and increased productivity.• Suggested and spearheaded the implementation of SolarWinds Network Configuration Manager.• Main administrator of Palo Alto firewalls management.• Forescout (NAC) administrator.• Responsible for configuring , doing heat maps and installing Cisco Meraki access points and cameras.

Spartanburg, South Carolina, Us

• Responsible for the maintenance, administration, and architecture of the company's network.• Research and discover new technologies to increase company efficiency and productivity. • Maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary.• Provide troubleshooting and problem solving for network and application issues.• Utilize Network Monitoring Tools to maintain and report on the health, consumption, and availability of the local and wide area network via Metrics and KPI's.

● Received, tested, analyzed, and reported analysis of scientific and structured testing for lab projects. ● Responsible for shipping and packaging dangerous chemicals while maintaining DOT and OSHA guidelines. ● Presented weekly presentations based on test and analysis working alongside the R&D head chemist.● Maintained a working environment by helping co-workers and customers in a professional manner.● Worked alongside major corporations to develop and improve chemical formulations.

Jacksonville, Florida, Us

● Managed a crew of employees to ensure smooth running of day-to-day operations.● Answered telephone calls and aimed for customer satisfaction, while applying problem solving techniques.● Closed the store and performed accounting reports and transaction monitoring. ● Responded to customer criticism and ensured customer satisfaction as much as possible.● Responsible for providing product and service information, while solving product and service-related problems.

Bachelor'S Degree, Computer Information Systems

Associate Of Science - As, Computer Technology With A Specialization In Network Administration