Chance Luker Email and Phone Number
Chance Luker work email
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Chance Luker personal email
A user-centric Community Manager with 4+ years of experience in building and managing vibrant communities for high-profile web3 brands, including WWE, The Masked Singer, and the United States Football League. Successfully grew community memberships to 100K+, through strong engagement and retention strategies. Successfully transitioned to Product Management, delivering significant improvements on products such as Stubios on Tubi, where I led UX research initiatives that boosted product iteration output by 50%. Spearheaded the development of the Verify Tool, aimed at restoring trust in digital content. Committed to enhancing user experiences by deeply understanding and addressing user pain points.
Binance.Us
View- Website:
- binance.us
- Employees:
- 45
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Community ManagerBinance.Us Jun 2024 - PresentGilbert, Arizona, United States
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Community ManagerFox Corporation Jan 2022 - May 2024Chandler, Arizona, United StatesConducted 100+ comprehensive unmoderated and moderated UX research using surveys, A/B tests, usability tests, click tests, and more to collect and distill large amounts of quantitative and qualitative data to achieve data-informed decision-making and draw actionable insights.Led the technical integration of C2PA (Coalition for Content Provenance and Authenticity) credentials into Fox's Verify product to further enhance content security measures and cement user trust. Proposed and built the make an offer feature on WWE Moonsault to solve our biggest user pain point, fully implementing 1-month ahead of schedule, leading to an increase in 200% in daily active users, and a 300% increase in monthly sales volume. Collaborated with design, engineering, and production teams to articulate product requirements providing them with clear design and functionality specifications.Coordinated weekly meetings with key stakeholders to update them on set, measurable objectives, ensuring strategy is aligned with business goals. Assessed and shared the impact and learnings of released features among relevant teams at FOX. -
Community ManagerCointelegraph Dec 2021 - Jul 2022Chandler, Arizona, United StatesBuilt and grew multiple Discord servers for CT studio clients by implementing engagement strategies such as weekly Q&A sessions and exclusive content releases, which increased membership to over 10,000 users and enhanced user interaction by 40%.Launched multiple partner digital sales, generating $1M+ in revenue. -
Co-Founder And Head Of CommunityGhoulie Gang Jul 2021 - Jan 2022Chandler, Arizona, United StatesCo-led the entire product development cycle of an open-sourced Web3 project through cross-functional collaboration among designers and engineers. Spearheaded the strategic launch and marketing of a 7500-piece generative digital art collection, achieving a complete sell-out and generating over $200k within a tight two-week timeframe on the Solana blockchain.
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Sales Account ManagerVivint Solar Jan 2018 - Jul 2021Lehi, UtahDrove significant revenue growth by implementing streamlined sales processes and enhancing customer engagement tactics, directly overseeing 1000+ solar installations that generated over $1,000,000 in departmental revenue.Managed and expedited a large account pipeline using advanced CRM tools and regular follow-ups, consistently handling over 200 accounts weekly and reducing the average time from sale to installation by over 20%, significantly boosting customer satisfaction. -
Customer Success ManagerVivint Solar Jul 2017 - Jan 2018Lehi, UtahPlayed a pivotal role in a priority project to obtain essential utility documents from customers, avoiding approximately $100,000 in potential fees from fund partners and significantly reducing operational costs.Achieved the Solar ELITE Gold Award in July, my first month in the position, recognizing exceptional performance and immediate impact in the role.
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Marketing And Computer Aided DesignSolei Solar May 2016 - Mar 2017Pleasant Grove, Utah
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Field Service TechnicianVivint Smart Home Apr 2014 - May 2016Miami, FloridaAchieved consistent ranking in the top 5% for performance department-wide by optimizing service routes and effectively managing time, demonstrating exceptional efficiency and productivity. -
Inside Sales RepresentativeClearlink Sep 2013 - Apr 2014Orem, Utah, United StatesAchieved 364 AT&T sales in six months, generating approximately $300,000 in revenue and maintaining a total conversion rate of 30.1% through strategic upselling and personalized customer consultations, ranked as the #1 sales rep for 4 of the 6 months. -
Account Development InternEngodo, Inc Jul 2013 - Aug 2013● Data mining, research, lead generation and qualification for 1,000+ companies● Helped Account Executives target specific companies in the entertainment, fashion and technologyindustries● Prepared proposals and pricing structures for potential clients● Scheduled and set demos for Account Executives● Learned the sales techniques used in a venture-backed startup by learning how to know theproduct, gain rapport conducting a full needs audit before presenting solutions
Chance Luker Skills
Chance Luker Education Details
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Computer Science -
Ypsilanti High SchoolGeneral Studies
Frequently Asked Questions about Chance Luker
What company does Chance Luker work for?
Chance Luker works for Binance.us
What is Chance Luker's role at the current company?
Chance Luker's current role is Community & Social @ Binance.US.
What is Chance Luker's email address?
Chance Luker's email address is ch****@****lar.com
What schools did Chance Luker attend?
Chance Luker attended Utah Valley University, Coursera, Ypsilanti High School.
What are some of Chance Luker's interests?
Chance Luker has interest in Boating, Baseball, Basketball, Avid Detroit Tigers Fan, Snowboarding And Weight Lifting, Golf, Hunting, Video Games.
What skills is Chance Luker known for?
Chance Luker has skills like Leadership, Start Ups, Microsoft Office, Microsoft Word, Powerpoint, Microsoft Excel, Marketing, Google Apps, Salesforce.com, Lead Generation, Customer Service, Google Docs.
Who are Chance Luker's colleagues?
Chance Luker's colleagues are Chang Ko Zhao Zhao, Rana Zain, Toton Biswas, Waltraud Von Kneten, Shikha Parakh, Normurod Abdurashidov, Stenner Craig.
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