As an Information Security Manager, I lead a remote team of five security professionals and manage the organization's security and privacy program. My role involves overseeing project management for security and privacy initiatives, including annual SOC 1, SOC 2, and FISMA audit engagements.During my tenure as an Information Security Manager, I developed and implemented comprehensive security policies and procedures that ensured confidentiality, integrity, and availability across all systems while maintaining compliance with relevant industry standards and regulations. I also presented comprehensive qualitative risk analyses to senior leadership, resulting in the implementation of cost-effective risk mitigation strategies that mitigated risk across the organization.One of my major accomplishments as an Information Security Manager was initiating FISMA compliance by aligning organizational policies and procedures with NIST guidelines. This included the Security and Privacy Controls for Information Systems and Organizations (NIST.SP.800-53) & the Secure Software Development Framework (NIST.SP.800-218), which helped establish a strong foundation for information security in the organization.I also established GDPR compliance to support our expansion into the European market by completing Data Protection Impact Assessments, ensuring consent is captured when sensitive data is collected, establishing Data Subject Request procedures, and implementing data protection principles by default.Throughout my experience as an Information Security Manager, I have demonstrated a strong commitment to driving meaningful change in the organizations I serve. I have gained expertise in navigating complex security challenges and implementing effective strategies to mitigate risks and protect sensitive information. As a result, I am well-positioned to provide valuable insights and guidance to organizations seeking to improve their information security and privacy programs.

As an Operations Manager, I managed a team of 15 system administrators responsible for deploying, maintaining, monitoring, and troubleshooting complex systems in a 24/7 production environment hosted on Amazon Web Services (AWS).My exceptional leadership capabilities allowed me to skillfully manage cross-functional teams, resulting in a distinguished reputation for providing top-tier customer support. I prioritized the needs of team members and exemplified servant leadership principles to promote their growth and maximize their performance.To ensure the protection of sensitive information while maintaining the confidentiality, integrity, and availability of data, I implemented industry-standard security practices for deploying and maintaining customer systems. I provided 24/7 response to critical alerts, including potential security threats, to ensure the timely detection and mitigation of security incidents.Furthermore, I created and delivered quarterly training seminars to educate customers in various security topics, including application security, configuration management, and identity/access management. This initiative aimed to help customers understand the best practices and procedures to keep their systems secure and prevent any potential breaches.My tenure as an Operations Manager equipped me with extensive knowledge and expertise in team management, customer support, and security practices. I take pride in the impact I made by implementing industry-standard security practices to protect sensitive information, delivering prompt customer solutions, and prioritizing the growth and performance of my team members. Moreover, my efforts in creating and delivering training seminars contributed to educating customers on essential security topics and promoting the best practices and procedures to ensure system security. I am passionate about my field and am continuously seeking new challenges and opportunities to grow and improve my skills.

As an IT Field Technician, I was recognized for my leadership potential and was assigned as a Lead Field Technician within the University of Oklahoma's Facilities Management Division. I took pride in building and maintaining long-term customer relationships, establishing trust as a knowledgeable technology advisor. I provided mentorship to team members, helping them demonstrate the technical skills required to obtain professional certifications.My experience in IT support and maintenance gave me a strong foundation in troubleshooting, problem-solving, and customer service. I was skilled in managing complex technical issues, collaborating with cross-functional teams, and delivering solutions that exceeded customer expectations. Additionally, I was passionate about mentoring and developing team members, empowering them to reach their full potential and contribute to the success of the organization.Overall, I was committed to delivering high-quality IT support services, building lasting relationships with customers, and driving operational excellence.

As a Geek Squad Agent and Sales Associate, I provided exceptional customer service and technical expertise to clients seeking assistance with their technology needs. Leveraging my extensive knowledge of electronic devices and computer systems, I was able to diagnose and troubleshoot a wide range of issues and provide effective solutions in a timely and professional manner.In addition to providing technical support, I also had a keen eye for sales opportunities and was able to identify and recommend products and services that met the unique needs of each client. Through my efforts, I consistently exceeded sales targets and helped to drive revenue growth for the organization.My experience as a Geek Squad Agent and Sales Associate allowed me to develop a diverse set of skills and gain valuable experience in both technical support and sales. I take great pride in my ability to provide exceptional customer service and drive business growth through effective sales strategies.

As a rancher, I successfully managed and operated nine industrial poultry farms, capable of raising up to 270,000 chickens simultaneously, resulting in the production of over two million pounds of poultry meat every 10 weeks utilizing automated systems and modern technology to optimize the efficiency of our operations.Furthermore, I devised and implemented disaster recovery plans to guarantee the continuous operation of vital systems such as power, environmental controls, and water infrastructure. By proactively addressing potential issues and taking preventive measures, I successfully minimized downtime and maintained a comfortable living environment, even during unexpected events.As a leader, I effectively coordinated daily tasks and projects for employees, optimizing operational efficiency and profitability. Overall, my experience as a rancher has given me a strong foundation in operations, leadership, and problem-solving.