Chand Bibi Email & Phone Number

Alwar Area, India

attend morning meetings every day basisHave detailed information about the Hotel, product/services & room inventorymaintaining detailed information regarding arrivals, departures and daily occupancycheck on VIP reservations, complete their pre-registration formalities and extend to them the VIP courtesiesDaily allocations of rooms to all arriving guests as per preferencesAllocation of shift for staffmaintain up-to date information on room rates, current promotions… Show more attend morning meetings every day basisHave detailed information about the Hotel, product/services & room inventorymaintaining detailed information regarding arrivals, departures and daily occupancycheck on VIP reservations, complete their pre-registration formalities and extend to them the VIP courtesiesDaily allocations of rooms to all arriving guests as per preferencesAllocation of shift for staffmaintain up-to date information on room rates, current promotions, offers and packagesTo maintain all guest folios as per billing instructionsTo co-ordinate with housekeeping for clearing of roomsTo prepare, understand and communicate all relevant daily, weekly and monthly reports and statisticsTo handle all incoming telephone calls as per standards instructedDaily maintain a physical count of all room keys in each shiftTo ensure that all check-ins and check-outs are handled smoothly as per standardsHandling Reservation CallsInput all reservation changes and any special requests into the Agilysys systemTo ensure that proper records are maintained for all telephone calls from the roomsTry to Taking care of all the responsibilities in the absence of Front office manager & responsible for all the smooth operationsBe knowledgeable of any special promotions or rate programsEnsure all credit cards, cash and change funds are balanced throughout the shiftCommunicate with incoming staff and management by logging pertinent information in the front desk logbookCommunicate lost and found inquiries to management or Director of HousekeepingNotify housekeeping and maintenance of any reported problems in guest’s rooms or on hotel groundsMust wear proper uniform at all timesPractice safety standards at all timesCarry out any reasonable request by management if capable of performingBe knowledgeable of the Banquet FunctionsMaintain an accurate daily inventory of available rooms Show less

Alwar Area India

1 Group handling & handling reservations calls.2 Taking Check- In & Check Out, E-mail revert back, Guest handling, Guest escorting. 3 Also Takes care of daily weekly, monthly & fortnightly reports.4 Responsible for smooth operations, maintaining the inventory and placing requisitions.5 Handling guest complaints, and maintain GSTS.6 check grooming daily basis & maintain be professional my staff.7 Looking after the travel desk & giving training &… Show more 1 Group handling & handling reservations calls.2 Taking Check- In & Check Out, E-mail revert back, Guest handling, Guest escorting. 3 Also Takes care of daily weekly, monthly & fortnightly reports.4 Responsible for smooth operations, maintaining the inventory and placing requisitions.5 Handling guest complaints, and maintain GSTS.6 check grooming daily basis & maintain be professional my staff.7 Looking after the travel desk & giving training & inductions to supervisors.8 Taking care of attendance & leave application's of front office staff.9 Maintaining proper checklist related to front office activities to ensure upkeep of Facilities.10 I will Try to Taking care of all the responsibilities in the absence of Front office manager & responsible for all the smooth operations. Show less

Alwar Area, India

Bikaner Area, Indiacheck Guests In And Out Of The Hotel Make Future Reservations

Check guests in and out of the hotelMake future reservations when necessaryPost and rebate room, tax, and other miscellaneous charges to guest accountsAdminister hotel guest payment policiesHandle hotel phone system, transfer calls and take messages for guests and hotel staffPlace, modify and cancel guest reservationsInput all reservation changes and any special requests into the Agilysys systemMaintain an accurate daily inventory of available roomsCoordinate… Show more Check guests in and out of the hotelMake future reservations when necessaryPost and rebate room, tax, and other miscellaneous charges to guest accountsAdminister hotel guest payment policiesHandle hotel phone system, transfer calls and take messages for guests and hotel staffPlace, modify and cancel guest reservationsInput all reservation changes and any special requests into the Agilysys systemMaintain an accurate daily inventory of available roomsCoordinate with other departments to fulfill special guest requestsCoordinate and communicate baar Staff.Communicate hotel facilities and services to guests at check-inMust be able to provide information regarding local area facilities for guestsAdminister all hotel policies, procedures and standardsResponsible for maintaining hotel key security systemRead and communicate clearlyBe knowledgeable of any special promotions or rate programsBe knowledgeable of the Banquiet FunctionsMaintain cleanliness and orderliness of front desk and lobby areaKnow how to properly handle wake-up callsOpen and close shifts; make accurate cash dropsEnsure all credit cards, cash and change funds are balanced throughout the shiftCommunicate with incoming staff and management by logging pertinent information in the front desk logbookCommunicate lost and found inquiries to management or Director of HousekeepingNotify housekeeping and maintenance of any reported problems in guest’s rooms or on hotel groundsMust wear proper uniform at all timesPractice safety standards at all timesCarry out any reasonable request by management if capable of performing Show less

Ahmedabad Area, India