Chandra Shekhar Kommavarapu Email & Phone Number

Hyderabad Area, India

• Managing the Risk & Transactions Team with Redemption process, Reconciliations, Chargebacks, Disputes, Frauds, KYC, Credit Analysis & Responsible Gaming.• Fraud Control & Investigation of transactions & taking appropriate actions. • Efficiently handling Frauds, Disputes, Chargebacks and Cyber Crimes on transactions and responding to queries from various external agencies (Payment Gateways, Banks & Cyber Crime Departments).• Coordinating with cross teams and external agencies on updates, trainings and issues whenever required.

Bengaluru Area, India

• Outsourcing & transition of one of the biggest & oldest consumer electronics Company in US & handling Invoices & Payments.• Have worked with various deals in Business Support Services supporting the customers through various means of communication. • Managed the Employee Life-Cycle of one of the largest law firms in the UK.

Hyderabad Area, India

• Validating various Sales Tax Exemption certificates provided by the customers across the US & guiding them to adhere with current tax audit guidelines.• Issuing tax credits on orders invoiced with Sales Tax.• Processing/Issuing MCT’s (Manual Credit of Tax) after validating customer’s tax claims.• Conference calls with the Revenue Department of the US States to resolve highly sensitive customer issues.

Chennai Area, India

• Collecting the customer data & managing reports which included customer credit limits & ratings into various ERP systems. • Auditing & managing Audit Reports while adhering to SOX standards & updated the SOPs from time to time.

Hyderabad Area, India

• Credit Analysis & Review of various business & corporate UK customers & assist the Relationship Managers in approving the Credit Applications for assessing credit worthiness & Credit Risk.• Specialized in calculation of Loss Given Default (LGD) factors for loan applications in accordance with BASEL recommendations which govern most of the European Banking institutions.

Hyderabad Area, India

• Verifying & categorizing new customers & updating their KYC. • Managing the credit limits of the customers’ while resolving their queries.

Hyderabad Area, India

• Indexing & processing Bank of America Cards (Fraud & Non-Fraud) Disputes & Chargebacks.

Hyderabad Area, India

• Processing physician & hospital bills & repricing them as per the US regulations.