Chandan Kumar Email & Phone Number

A highly motivated professional with a master’s degree in Business IT from RMIT University with hands-on experience working on process mapping, client requirement analysis, and documentation in industry projects. Experienced in working closely with stakeholders to capture user stories and map business processes models. Actively looking for a challenging opportunity in the Business Information Technology Industry to work with great responsibilities and focus. SKILLS – BUSINESS ANALYTICSRequirement Gathering & Analysis • Actively participated in workshops and meetings with business and technical stakeholders in gathering and documenting business requirements. • Gained a clear understanding of client business process workflows, requirements to the build process maps.• Liaised between business users and developers to submit requirements and changes, clarify questions and issuesBusiness Process Mapping • Proficient in SIGNAVIO process manager tool to create process maps and workflows.• Gathered business requirements for various payment and manufacturing processes and created Visio flowcharts, process mapping diagrams. • Continuously involved in creating SAP Best Practices process maps for an internal project at Strata Results Group. • Analyzed “As Is” and designed “To Be” processes by interacting with SME stakeholder meetings. SQL Programming• Proficient in Basic SQL Query Programming with experience in creating database and data modeling and writing SQL. Also explored writing business purpose SQL queries in SQLyog and fetching the data from tables. • Qualified in ORANGE software for designing data models and performing data analysis, data flow diagrams, and visualizations. Power BI • Created basic dashboards and charts for real data while also actively upskilling through courses and certification of PowerBI in Udemy. Windows & Software Installation• Sound knowledge and experience in using Windows OS & software, installation setup, and troubling shooting PC and laptop. • Proficient in Microsoft Office365 applications including MS Excel