Chandan Chaudhary Email and Phone Number

• Firewall’s firmware upgradation as per company standards.• Manage VPN related issues in FortiGate firewall. • FortiGate Firewall: IPsec VPN, Policy, NAT, Port forwarding & Web Filtering. • Troubleshooting Network/Security problem by analysis, Co-Ordinate with internal users. • Join calls with Infra Team to understand their requirement.• Implement new policies as per customer requirement..

• Preparing Daily checklist of infra and Remote Location devices & coordinate with ISP vendor for link issue. • Closing all incident & Service Request on ticketing tool based on SLA. • Technical support & monitoring of network devices with NMS Tool like Solar winds.• Manged & troubleshoot network (LAN or Wi-Fi) related issue. • Upgrade and Backup Router & Switches IOS as per standards.. • TAC raised with CISCO for router & Switch for further support or device replacement.• Co-Ordinate with internal users for FLT to solve any network issue.• Configure in the CISCO Switches & Routers like : VLAN, Inter –VLAN, Port Security. • Firewall’s firmware upgradation as per company standards.• Manage VPN related issues in FortiGate firewall. • Implement new policies as per customer requirement.