Chandan Kumar Email & Phone Number

Bengaluru, Karnataka, India

* Overseeing daily operations of the coffee shop, bar , In room dining and fine dining restaurant. Ensuring all areas run smoothly and meet high service standards.* Hiring, training, scheduling, and supervising restaurant staff. Ensuring team collaboration and addressing any staffing issues.* Ensuring a superior guest experience by maintaining service quality, resolving complaints, and creating personalized experiences for guests.* Collaborating with chefs and bartenders on menu creation, ensuring variety and quality, and adapting to seasonal trends or guest preference.* Managing food and beverage inventory, liaising with suppliers, and ensuring that all items are fresh and well-stocked.* Ensuring compliance with health, safety, and hygiene regulations, as well as maintaining luxury service standards required by a 5-star establishment.* Coordinating with marketing teams to promote the restaurants, plan special events, or create promotional offers to drive guest visits.

Ahmedabad, Gujarat, India

* Assist in overseeing the day-to-day operations of the restaurant.* Ensuring the restaurant is set up to the highest standards, including cleanliness, ambiance, and over all presentation.* Handling reservations and ensure optimal seating arrangements.* Greeting and engage with guests to ensure satisfaction.* Resolving customer complaints or issues promptly and professionally.* Monitoring the quality of food and service, ensuring it meets fine dining standards.* Training staff to deliver exceptional service, keeping cultural nuances in mind.* Supervise and support restaurant staff.* Assisting in recruiting, training, and developing staff to maintain high performance levels.* Monitoring staff performance and offer guidance or discipline when necessary.* Helping in managing budgets, monitoring costs, and ensuring profitability.* Assisting in ordering supplies, managing inventory, and controlling stock levels.* Handling daily sales reports and ensuring accurate billing processes .* Ensuring the restaurant adheres to food safety, hygiene, and health regulations.* Maintaining high standards of service in line with fine dining expectations, including proper wine service, presentation of dishes, and attention to detail.* Implement and follow restaurant policies and procedures.* Working closely with the head chef to develop and modify menus.* Collaborating with senior management for promotions, events, and marketing strategies.* Attending management meetings and offer insights for improving operations.* Assisting in managing special occasions like weddings, corporate dinners, and cultural events, ensuring personalized service.* Pay close attention to VIP guests, providing customized dining experiences.* Assisting in developing promotional strategies to increase footfall and sales.* Engage in upselling techniques, promoting signature dishes and beverages.* Managing relationships with vendors for timely delivery of high-quality ingredients.

Ahmedabad, Gujarat, India

* Managing the budgeting cost control to gain profitability of the restaurant.* Responsible for outlet ordering and control.* Manage operations with passion, knowledge while promoting the culture and values of Marriott.* Training and multi- skills and developing staff.

Ahmedabad, Gujarat, India

* Overall responsible for breakfast operations and Medallia.* Resolve customers complain regarding food and service.* Observe and evaluate workers and work procedures to ensure qualities standard and services.* Inspect equipment and work area to ensure efficient services and conformance to standards.* Monitor and maintain the Micros POS system.

Ahmedabad, Gujarat, India

* Responsible for inventories (cash, guest tracking and feedback, store/purchase requisition).* Interacting with guest, handling of guest feedback and acting in the best way possible keeping in mind The hotel as well as guest satisfaction.* Taking daily briefing and training of staff and inform them about day to day activities and VIP movements. Assigning the duties and responsibilities to associate.

Ahmedabad, Gujarat, India

* Brewing various types of coffee, such as espresso, cappuccino, latte, and more.*Creating specialty drinks based on customer requests.* Greeting customers and taking orders.* Ensuring customer satisfaction by delivering drinks quickly and correctly.* Answering questions about menu items, ingredients, and brewing methods.* Cleaning and maintaining coffee machines, grinders, and other equipment.* Troubleshooting minor equipment issues.* Monitoring coffee, milk, syrups, and other supplies to ensure they're stocked.* Placing orders for coffee beans and other items as necessary.* Keeping the workspace clean and sanitized.* Washing utensils, cups, and other equipment.* Handling cash, card, or online payment * Operating the Micros system and opera.* Following local food safety regulations.* Ensuring that products are handled and stored in accordance with hygiene guidelines.* Helping new baristas learn skills and company processes.* Working with other staff to ensure smooth café operations.