• Provided exceptional customer service in a small business. • Assisted with increasing sales by 25% within a year.• Strengthened numerical skills and business bookkeeping.• Conducted stock fulfilment to reflect ongoing promotions.• Maintained a flexible approach to ensure key tasks were prioritised.• Observed and identified production levels to ensure sales targets.• Suggested new products and services to improve stakeholder engagement • Developed sound understanding of operations and Business Process Improvement • Handling administrative tasks and procedures

• Gained valuable experience in a busy retail environment. • Assisted with queries from colleagues and customers.• Understood how various business areas operate for example operations, sales and finance.• Developed a key understanding of daily logistics to ensure business success.• Participated individually and within a team, ensuring stock fulfilment.