Chandan Kumar Email & Phone Number

• Create Dashboard, Data Analysis; Call Arrival & Call abandon Analysis, BBB Analysis,Agent Performance Report, LOB Report, ORM PPT, Monthly Project wise report.
• As per analysis report take appropriate action for improvement of the project.
• Handling UK Sales, Hotel Sales, Pure Customer Service, Seat Assignment, Quality &Training Team.

• Create Dashboard, Data Analysis; Call Arrival & Call abandon Analysis, BBB Analysis,Agent Performance Report, LOB Report, ORM PPT, Monthly Project wise report.
• As per analysis report take appropriate action for improvement of the project.
• Handling UK Sales, Hotel Sales, Pure Customer Service, Seat Assignment, Quality &Training Team.

Gurugram, Haryana, India

• Handle the Daily Reports for AT&T, Google, Kaiser and IBM teams.
• Preparing Weekly & Monthly MIS Reports and Prepare Daily Management information systems.
• Good hands on with Excel tools like V-Look up, H-Lookup, Pivot charts and Graphs.
• Handle the Monthly Reports and Presentation (PPT).
• Maintain the Visual management graphs on board’s daily and weekly basis for all teams. (For recruiter’s performance, weekly and daily basis)
• Ability to Influence and Collaborate with Senior Leaders and Business Partners.

• Handle the Reports for Purchased Goods and Materials.
• Maintain the Monthly Reports for Management to review business Growth.
• Thorough, diligent and executing the tasks with a High Level of Accuracy.
• Analysis of Raw Data to Identify new Performance Metrics
• Maintain Purchase Order and follow up sheet.
• Co-ordinations with respective Vendors and Suppliers to ensure that data uploaded are done correctly.