• Managing Risk control process for Home loan and Loan against property for Delhi , NCR and Haryana, Up-1 region• Investigation of Home Loan fraud cases• Finding process Lapes in Credit, Legal and Technical reports in fraud cases• Preparing detailed Fraud Investigation report of Home loan and LAP cases• Handling Pre & Post disbursement and Post disbursement end to end activities to prevent Risk• Nonstarter and NPA case deep Investigation• Customer care complaint case Investigation• Agency and Branch team training• Mystery Shopping activity• Property Check.

• Managing Risk control process for Two- Wheeler loan, Tractor loan, Farm Loan for Delhi, NCR and Uttarakhand region• Investigation of Two-wheeler fraud cases• Managing all RCU activity in Entire Delhi, NCR Location• Hind sighting of Two-wheeler , Tractor and Consumer loan case• Handling Pre disbursement and Post disbursement end to end activities to prevent Risk• Post disbursal asset verification, yard Visit• Nonstarter case Investigation• Customer settlement case Investigation• Data analyst for Delhi NCR and Pan India Region• Agency training• Mystery Shopping activity• Analyzing and Investigating Customer profiles, employer details, fabricated documents and different type of modus operandi of fraud proven cases and false applicants

• Managing 60 branches and 7 Agencies and their all RCU related activity• Managing all RCU activity in Entire Delhi, NCR and UP Location• CASA Sampling and CASA RTO case verification• Coordination with the RPC, Agency and branch for all sampling documents, verification and reporting• MIS to HO on monthly basis with detailed analysis of the cases• Wheels monthly POST sampling MIS to HO with all detailed Negative cases analysis• Trend to analysis of both Negative & Positive alerts• Effectiveness of control on the branches in terms of tracking the alerts and adherence to the TAT• Conducting regular Visit in branches for Audit and training purpose• Timely visit to agency for audit and training to their Management, back office and filed executives• Fraud cases Investigation and providing detailed report within TAT• Taking care RCU of all products like MSME, SBL, Wheels, Business banking, Agri and CASA• Checking Rcu agency bill and submit to Head office timely• Detection and Investigation of branch as well as Customer care Cases.

• Verification of applications submitted for Consumer Bank - Assets for identifying and mitigating frauds prior to disbursement• Managing 25 Branches, 5 agencies and 25 in house samplers, Self-initiative in providing regular training to samplers• Taking care of entire activity of RCU product like Car loan, Used Car loan, CV, Used CV, CE, Used CE, Tractor, Home loan, LAP and SME (Small Medium Enterprises) in UP- East and Up- West• Special emphasize on reporting of agency on daily basis, interaction with sales and operations team, problem solving, handling their queries /suggestion, attending meetings and updating them by providing proper feedback• Co-ordination and Monitoring of Verification agency for sampling activities done by the Agency• Co-ordination with Credit Managers of various products for running daily operations smoothly• MIS preparation and co-ordination with Head Office• Maintain TAT (turnaround time) for all products• Minimize failed cases• Recruitment of new agencies involves looking for new profiles who can work as per bank terms• Conducting investigation of all fraud cases, Customer Care cases and sampling cases, providing detailed report with conclusion to RH, credit head, sales head and forwarding the cases to HR for taking suitable actions as per the penalty matrix