The following are my responsibilities and tasks. *The primary task is to resolve technical issues. *Organize a client training session. *Creating tickets and reporting bugs on Dev Azure. *Creating courses in the LMS instance is an add-on task. *Creating TNIs and TNAs is another aspect of my job. *Configuring the website in accordance with the client's specifications. *I've done a lot of data migration. *Developed a large number of LMS (Learning Management System) courses as well as a large number of schedules (ILT as well as VILT). *Know how to use HRMS Scheduler. *I can also design visually appealing manuals. Hands-on Experience in with Using : * Excel (Microsoft) * HTML, C++ * WinSCP - used to run the HRMS file. * IPMSG for Windows - used for taking snapshots and creating users & admins. * Creating attractive admin and end-user manuals. * i-Spring Suite - used to create Scorm Packages, attractive admin and end-user Mauals.2+ Years of Experience in Manual Tasting. Did lot's of sanity testing, end-to-end testing, as well as functional testing. know how to write test cases. I am currently working on automation testing using Power Automate.