Site Reliability Engineering Lead with over 13 years of experience in designing and managing cloud based systems for highly scalable and reliable applications. Designed and Implemented automated solutions to reduce operations' toil using AWS Cloud formation, Ansible, Python and Flask. Planned and designed automated reporting solutions for accurately providing SLA and SLO to customers. Initiated and implemented ideas to improve operation team's life by automating lots of manual tasks resulting in saving more than 8000 man hours in a year. Demonstrated customer focus by quickly analyzing and fixing virtualization and public cloud related issues reported by customers(both internal and external). Document cloud architecture design, prepare project delivery goals, release documentation and outlining customer support matrix. Demonstrated expertise in architecting web based applications using AWS design principles, automating deployment and other relevant tasks using python (boto3 SDK). Demonstrated expertise with OS Administration(Linux), Middleware application servers (Tomcat) and No-SQL Databases (Cassandra). Worked with Cloud Security Team for a brief period to achieve FedRAMP, GDPR, PCI-DSS and SOC-II compliance for the organization. Create detailed short and long term roadmaps (1-3 years) for the team. Led information sharing and training sessions internally to disseminate new best practices, new technological areas and public cloud infrastructuresBasic knowledge in new/emerging technologies and innovation, especially in Cloud deployment and orchestration areas such as Kubernetes.