Assistant Quality Assurance Manager
Current• Review the customer complaints, coordinate with internal team members for analyzing the problem through 8D report and submit according to specified targets.• Responsible for overall quality of product.• Maintaining quality standards of products as per customers specification • Implement and monitor the QMS activities (ISO 9001, IATF 16949) in the plant• Responsible for customer (Toyota, MSIL, Renault Nissan, TVS) audits • Review the current procedures for implementing and to make continuous Improvements on production line & plant.• Organize and conduct internal audits and management review meetings as per plan• Ensure effective closure of NC noticed during the internal and external audits• Quality KPI – Plant quality performance target fixing & driving for actions to achievement• Review customer score cards (portal/received through emails) & work with internal team to drive overall performance• Ensure calibration frequency for all measuring instruments / gauges as per the calibration procedure• Knowledge on SAP quality module• Coordinate with quality teamers for day-to-day operations• Maintaining SOPs at each stage of production• Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA)• Perform process audits for special processes at suppliers/ sub-suppliers against technical, quality & ISO requirements• Maintaining the database of lessons learned from inspections and non-conformances, providing awareness to teams through knowledge sharing sessions.• Ensuring all compliances related quality management system through effective coordination with cross-functions and maintaining of documents and records.