Chandankumar Patra Email & Phone Number

Pune, Maharashtra, India

Handling HQL & AG process

Pune, Maharashtra, India

•Ensure prompt delivery of campaigns with utmost efficiencyand quality•Collaborate with department managers on projects andcampaigns under my responsibility.•Provide performance feedback to team members & MaintainingProductivity Report.•Managing 5 AG Agents & 10-20 HQL Agents.•Maintaining client tracker & pacing table.•Upoading Leads on client portal.

Pune, Maharashtra, India

•Ensure timely delivery of campaigns with highest efficiency andquality•Coordination with inter-dept managers for projects / campaigns I own.•Coaching New RA's.•providing performance feedbacks to respective RA's•Adjusted Sales scripts(BANT Campain) to better reach targets.•Managing a Team of 20 HQL Agents.

Pune, Maharashtra, India

•Verify that all the data collected is correctly entered and in the correct field.•Day to day Team Management including shrinkage and attrition.•Ensure timely delivery of campaigns with highest efficiency and quality.•Managing a Team of 15-20 Agents(MQL/White Paper).

Pune, Maharashtra, India

•Good knowledge of primary research.•Hands-on experience in using online research tools (LinkedIn, ZoomInfo, Bloomberg, Hoovers) to retrieve contact information of prospects.•Good hands-on using MS excel and internet browsing skills.•Researching prospect client details over the web and confirm full contact details.•Scoring MQL(White Paper)

Pune, Maharashtra, India

•Researching, collecting, analyzing, and interpreting data.•Hands-on experience in using online research tools (LinkedIn, ZoomInfo, Bloomberg, Hoovers) to retrieve contact information of prospects.•Good hands-on using MS excel and internet browsing skills.•Qualifying the contacts/prospects by calling the operator that are relevant to the specification.

Pune, Maharashtra

•Bajaj Allianz life insurance retention process.•Listening to customers' concerns and handling complaints and returns.•Maintained outstanding customer relationships by going the extra mile to assist with needs and revolve queries.