Ceo
Providing visionary leadership to all operations in the Gulf Countries working closely with the Board and the Country head of each country to understand their support services required to support their strategies and plans, and overseeing deployment of all marketing, HR, IT and procurement systems, processes, and policies Directing the preparation of short-term and long-range plans and budgets based on broad Company goals and growth objectives and obtaining budget approval and sign off from the Board Ensuring that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood and properly communicated to everyone Defining and implementing an operating plan with clear roles, responsibilities and reporting lines for enacting Dhofar’s matrix organization structure and achieving operational excellence Creating Service Level Agreements and procedures for support services and communicating the agreed operating plan, reporting structure and SLAs to the Board . Devising and agreeing with the Board overall, country specific and role specific KPIs to be reported for measuring operational performance of the Company across the geographies in which it operates Reviewing, modifying and updating developed processes and policies where needed Overseeing recruitment of manpower needed for the effective rollout of a matrix organization structure. Developing and institutionalizing procedures and controls for information flow around the Company