Chanda Thompson Email & Phone Number

Charlotte, North Carolina Area

Key Achievements:Managed financial objectives by monitoring the expense budget, collecting rents, creating purchase orders, processing invoices, and achieving occupancy goals.Oversee 260 apartment units, and supervise 5 employees: Maintenance Supervisor, 2 Maintenance Technicians, Assistant Manager and Leasing Consultant. Increased occupancy from 91% to 95.6% and decreased delinquency closing each month from $30,000 to under $5,000 a month. Streamlined communication between staff and residents to increase knowledge and participation in monthly social events.

Charlotte, North Carolina Area

Key Achievements: Manage 283 units of a multi-family property consisting of 132 FSS, 92 Market, and 59 Tax Credit units.Supervise 2 Leasing Coordinators, the FSS Coordinator, and provide direction and feedback to the maintenance team.Knowledgeable of eligibility and compliance requirements for Low-Income and Public Housing, the Tax-Credit program, and Section 8. Assist with overseeing all financial matters pertaining to the property including billing, receipt of payments, and collections of tenant accounts; processing vendor contracts and accounts payable invoices; and ensuring sales and retention goals are met.Increased occupancy from 89% to 100%; decreased delinquency of Low Income to 2% and decreased Market to 1%.Plan and facilitate tenant events, such as pool parties, back to school celebrations, and breakfast on-the-go to assist with customer retention, satisfaction, and to show appreciation.

Charlotte, North Carolina Area

Key Achievements:Oversaw 200 units with 20 of those units serving Section 8 tenants.Supervised 6 staff and collaborated with maintenance team to address tenant concerns and determine schedule and contracts for major repairs.Advertised vacancies, followed-up with prospective tenants, and presented units to secure new leases.Managed financial objectives by monitoring the expense budget, collecting rents, and achieving occupancy goals.

Charlotte, North Carolina Area

Key Achievements:Regulated 200 apartment units both conventional and Section 8 housing, and managed 160 individual owners and the HOA program. Maintained accounting records which included rent posting, AP/AR, and completed weekly and monthly reports of financial data.Collaborated with maintenance team to process work orders, negotiate vendor contracts for best pricing and value, and prepare available properties for rental. Handled all tenant related matters including processing rental applications; addressing and resolving tenant complaints and concerns; facilitating evictions and collection processes; communicating community events and important information; and marketing sales promotions to prospective tenants.

Business Administration

Computerized Accounting