Client Success Manager
CurrentCurrently working as Technical Success Manager at Navisite.Daily tasks involves: Handling customer escalations, involved in all day-day operations activity along with existing and future projects for Client.
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Chander Deep is listed as Sr. Client Success Manager at Navisite- A Time Warner cable Company - Charter Communications, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Chander Deep.
Chander Deep previously worked as Client Success Manager at Navisite- A Time Warner Cable Company - Charter Communications and Senior Engineer NOC at Navisite- A Time Warner Cable Company - Charter Communications. Chander Deep studied at Dayal Singh School Karnal.
Certified Prince 2 Practitioner and ITIL intermediate (Service Operations), an IT Management Professional with overall 10 years experience primarily in Clients Services, Service and Project Delivery, within infrastructure technology and services domain catering US clients.* Currently working as an Technical Success Manager for Enterprise Customers (Cloud and Physical) based in US with High Monthly Recurring Revenue (MRR) of Navisite India Pvt ltd - A Time Warner Cable Company (Charter Communication) .* Well versed with US and UK Culture as handled the clients of both the countries.* Established co-ordination between clients and the organization while adhering to the quality of service, Service Level Agreement (SLA) and Technical aspects.* Successfully completed lots of internal as well as external IT infrastructure related Projects as an additional role (Project Manager) with Navisite India Pvt. Ltd.* Ensured optimum resolution, client satisfaction and retention with timely delivery of services.* ITIL Intermediate (Service Operations) Certified.* PRINCE 2 Foundation and Practitioner Certified.* ITIL Foundation Certified in IT Service Management
Listed skills include Networking, Management, Microsoft Office, Incident Management, and 7 others.
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Gurgaon, India
Currently working as Technical Success Manager at Navisite.Daily tasks involves: Handling customer escalations, involved in all day-day operations activity along with existing and future projects for Client.
Gurgaon, India
Worked as a Senior Engineer Network operation center: Monitoring customers network Incident management
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Chander Deep works for Navisite- A Time Warner cable Company - Charter Communications.
Chander Deep is listed as Sr. Client Success Manager at Navisite- A Time Warner cable Company - Charter Communications.
Chander Deep is based in Gurgaon, Haryana, India while working with Navisite- A Time Warner cable Company - Charter Communications.
Chander Deep has worked for Navisite- A Time Warner Cable Company - Charter Communications.
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Chander Deep studied at Dayal Singh School Karnal.
Chander Deep is listed with skills including Networking, Management, Microsoft Office, Incident Management, Business Analysis, Cloud Computing, Customer Service, and Integration.
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