• Making improvements to the running of the business and developing the business • Ensuring that customers receive excellent service• The ability to be a good judge of character is needed for successful hires and solving problems during work hours • Recruiting, training and supervising staff • Dealing with suppliers• Ensuring compliance with health and safety legislation. • Preparing and presenting Staffing/ Sales reports

Key Responsibilities* Develop and execute comprehensive test plans, test cases, and test scripts for software applications.* Collaborate with business analysts, developers, and project managers to understand requirements and objectives.* Ensuring delivery against quality assurance department goals and objectives.* Conduct regression testing, integration testing, automation testing, Backend / API testing,performance,scalability and acceptance testing for software… Show more Key Responsibilities* Develop and execute comprehensive test plans, test cases, and test scripts for software applications.* Collaborate with business analysts, developers, and project managers to understand requirements and objectives.* Ensuring delivery against quality assurance department goals and objectives.* Conduct regression testing, integration testing, automation testing, Backend / API testing,performance,scalability and acceptance testing for software applications.* Identifying high-risk areas and preparing action plans to mitigate risk areas of the system in securing adherence to standards and procedures.* Communicating and educating clients and organizational management to ensure awareness and adherence to standards, testing procedures, and quality control issues and activities in each stage of the project.* Identify, document, and track software defects, and work with developers to resolve issues.* Monitor and report on test progress, test coverage, and defect status. * Contribute to the continuous improvement of testing processes and methodologies. Show less

 Managing Quality Assurance department and overall expectations pertaining to setting accurate schedules, costs and resources. Providing necessary definition, development and deployment of the company’s product quality assurance strategy; addressing all phases of product development. Ensuring delivery against Quality Assurance department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedules. Monitoring and auditing organizational… Show more  Managing Quality Assurance department and overall expectations pertaining to setting accurate schedules, costs and resources. Providing necessary definition, development and deployment of the company’s product quality assurance strategy; addressing all phases of product development. Ensuring delivery against Quality Assurance department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedules. Monitoring and auditing organizational testing process and procedures and preparing action plans for improvements in the resolution of non-compliance with standards. Participating to risk management meetings and Identifying high-risk areas and preparing action plans to mitigate risk areas of system in securing adherence to standards and procedures. Communicating and educating clients and organizational management to ensure awareness and adherence to standards, testing procedures and quality control issues and activities in each stage of project. Providing general supervision and technical guidance to the Quality Assurance Staff in the analysis, design, testing, and deployment phases of all system applications. Directly supervises Quality Assurance department involving for staff performance evaluations and career development activities. Show less

Key Responsibilities:• Develop and lead the software system testing process, resources, programming, projects and documentation.• Develop departmental policies and standard operating procedures as needed to effectively execute the principles and responsibilities of software quality assurance.• Responsible for the selection and development of people, resources, and budgets necessary to perform the functions of software quality assurance.• Responsible for assuring that output from… Show more Key Responsibilities:• Develop and lead the software system testing process, resources, programming, projects and documentation.• Develop departmental policies and standard operating procedures as needed to effectively execute the principles and responsibilities of software quality assurance.• Responsible for the selection and development of people, resources, and budgets necessary to perform the functions of software quality assurance.• Responsible for assuring that output from the software development process includes adequate identification and interpretation of product requirements such as: traceability requirements, test requirements, usability, etc.• Ensure appropriate scheduling of software quality resources / personnel to projects.• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.• Assist in generation of use cases to ensure that all functional requirements of a system are captured during the product design phase.• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system.• Recommend design improvements or corrections to engineers throughout the development process.• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.• Execute test plans and create test reports to describe program evaluation, testing, and correction.• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.• Conduct compatibility tests with vendor-provided programs.• Test Process Management, Test planning, Test Estimation, Test designing, Test Analysis• Reviewing TC document• Handling Meeting • Handling client calls• Follow ITIL Best Practices • Follow Agile-Scrum Methodology Show less

• UAT presentation to Client• Handled Client calls and Meetings• Analyzed entire project• Configuration Management • Problem solving and verifying requirements• Test planning and Test estimation.• Test designing, Test analysis & test execution• Defect tracking & Preparing Defect summaries• Test evaluation• Reporting progress - weekly and monthly to management.• Reviewing Test Case • Functionality Testing • Regression Testing• User acceptance… Show more • UAT presentation to Client• Handled Client calls and Meetings• Analyzed entire project• Configuration Management • Problem solving and verifying requirements• Test planning and Test estimation.• Test designing, Test analysis & test execution• Defect tracking & Preparing Defect summaries• Test evaluation• Reporting progress - weekly and monthly to management.• Reviewing Test Case • Functionality Testing • Regression Testing• User acceptance test Show less

Project : IBM - IIS - Sorcerer (10 March 2008 – 19 May 2008)Project Role: Senior Quality Assurance Engineer• Data Base Testing• Report testing• Column Analysis , Cross Table Domain Analysis, Primary Key Analysis Testing• Client and Server Installation.Thomson - Innovation QA Automation (December 2007 – March 2008)Project Role: Technical Quality Assurance Engineer• Prepared QTP Scripts • Trained Thomson Innovation Test Automation frame… Show more Project : IBM - IIS - Sorcerer (10 March 2008 – 19 May 2008)Project Role: Senior Quality Assurance Engineer• Data Base Testing• Report testing• Column Analysis , Cross Table Domain Analysis, Primary Key Analysis Testing• Client and Server Installation.Thomson - Innovation QA Automation (December 2007 – March 2008)Project Role: Technical Quality Assurance Engineer• Prepared QTP Scripts • Trained Thomson Innovation Test Automation frame workBritish Telecommunications Wholesale ProjectQuality Assurance Engineer (January 2007 – November 31)Project Role: Quality Assurance Engineer• Prepared Test Cases • Reviewed Test Case • Done Functionality Testing • Entered Defects• Prepared Defect summariesQA Pilot projectTechnical QA Engineer (October 2006 – December 2006)Project Role: Technical Quality Assurance Engineer• Test Automation using QTP • Prepared Scripts using QTPEPICOR | CRS – RetailCRM ProjectQuality Assurance Engineer (June 2006 – October 2006)Project Role: Quality Assurance Engineer• Prepared Test Cases • Reviewed Test Case • Done Functionality Testing • Done Regression Testing• Deployed Applications• Entered Defects• Prepared Defect summaries Show less