Ensuring the accuracy of customer information and documentation to meet KYC requirements. Staying informed about the latest regulations and ensuring that the KYC processes align with the regulatory standards set by financial authorities. Evaluating the risk associated with clients and transactions to mitigate potential fraud or financial crime. Identifying areas for process improvement and implementing changes to enhance efficiency and accuracy in KYC processes.

In summary, my role has been multifaceted, involving customer service, account maintenance, and internal support within the realm of credit card operations at HSBC.Also specifically dealing with RC 30 and RC 90 codes. Chargebacks typically occur in the context of disputed transactions where a customer disputes a charge on their credit card statement.Experienced in reconciliation and familiar with the process of comparing financial records to ensure they are accurate and in agreement. It is a key aspect of financial management, helping to identify and resolve discrepancies in financial transactions.