• Capture over 8000 player and play level data points for each assigned game, providing valuable insights for front-office staff, coaches, players, media, and fans• Compare and analyze data with NFL and NCAA Gamebooks• Ensure data quality before it is delivered to team and media clients• Review feedback from process managers weekly

• Facilitated 14 world-class junior golf tournaments from start to finish• Coordinated with staff, sponsors, stakeholders, and volunteers to ensure smooth operations• Ensured proper player management and relations, ensuring players and their parents were beyond satisfied with their tournament experience• Team manager of a season-long project with proud partner FlightScope

• Developed and implemented a brand-new innovative analytics program, leveraging data-driven insights to optimize departmental operations and improve our members’ experiences• Executed queries to pull data from our recreation management software with SQL• Cleaned, organized, and merged data together using Python• Created dozens of Tableau dashboards to analyze significant data points• Presented findings to professional staff and university administrators

• Prepared and installed technology used around the facility• Problem-solved and fixed any issues with hardware or software across hundreds of pieces of equipment• Worked with professional staff to update and maintain technology• Documented technology and processes as needed to ensure compliance with university IT policies

• Conducted around 25 daily administrative tasks per 4 hour shift• Coordinated risk management and customer service for 250 to 500 members inside the facility• Facilitated and assisted in organizing dozens of special events per year• Led and supervised around 50 entry-level staff members each semester• Assisted in hiring 20 new entry-staff members and promoting 5 staff members every 4 months• Trained newly promoted Supervisors on the position and how to make the transition to a role with more responsibility• Internally promoted to this position from Facility Assistant

• Began as an entry-level employee, eventually being promoted to a Trainer• Trained new entry-level staff on everything they needed to succeed in the role