Chandler Coldsmith Email & Phone Number

-Leads the sales team by forging connections with customers while communicating brand values through insightful product knowledge and a happy, optimistic perspective-Works with the sales team to ensure each customer receives the best experience possible-Collaborates with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully-Manages the mannequin refresh and checking one offs-Ensures all merchandising standards are happening on the floor

Baltimore, Maryland, United States

-Demonstrated strong leadership skills by training, motivating and coaching employees.-Identified areas for improvement within the store operations, including streamlining processes, reducing costs, and increasing productivity.-Handled escalated customer inquiries promptly while maintaining a professional demeanor.-Assisted in hiring new employees by conducting interviews and making decisions based on qualifications.-Planned and organized weekly staff schedules to ensure adequate coverage in all departments.-Monitored retail KPIs such as average transaction value, conversion rate, traffic, on a regular basis.-Managed cash flow, including banking deposits, credit card transactions, returns and refunds.

-Met benchmarks for occupancy, rent collections and timely compliance paperwork.-Monitored tenant activity to address complaints or violations of lease agreements.-Negotiated and executed new leases, renewals, and terminations.-Planned, scheduled, and coordinated general maintenance and major repair projects.-Assisted in preparing annual budget for property.-Operated property within budgeted income and expense guidelines.-Successfully stabilized 4 lease up communities.

Richmond, Virginia Area

Richmond, Virginia Area

• Provided customer service and managed customer relations• Handled sales and leasing for multiple apartment buildings• Followed basic business operations and procedures

Richmond, Virginia Area

- Creatively managed and designed accessory floor layout- Helped to ensure merchandise was accurately marketed- Managed inventory & performed cashier duties

• Participated in the sale of arts and crafts• Managed inventory• Provided customer service• Helped to manage product and vendor sales• Performed cashier duties

Business, Management And Marketing, Gpa : 3.53

Activities and Societies: Volleyball Team 2011-2012, Thon, Orientation Team

Fashion Merchandising