Chandra Carpenter Email & Phone Number

United States

Manage the hiring and orientation of service personnel.Provide service personnel with training on the proper use, maintenance, and safety ofequipment as needed, and ensure that training is documented.Develop and maintain schedule for all service personnel, including vacation and PTOrequests.Review and approve timesheets and time punches for all service personnel.Conduct routine evaluations of service personnel, including annual performance appraisals.Conduct staff meetings and maintain meeting minutes.Ensure compliance to company policies and procedures for all service personnel.Establish quality standards for all service personnel, and participate in quality improvementactivities.Promote teamwork among co-workers, which includes assisting service personnel asneeded.Maintain adequate supplies and equipment on company-owned vehicles and warehouse through ongoing monitoring and inventory. Purchasing needed items to avoid supply disruption. Enforce all DOT and FDA regulations as they pertain to oxygen.

Fort Wayne, Indiana Area

Supervise Driver Managers and drivers to ensure all DOT and company regulations are followed.Assign lanes to drivers and plan freight.Process driver payroll.Address any performance issues. Retrain to retain or sever ties when no more opportunities for improvement can be reached.Ensure on time delivery of JIT automotive freight to assembly plant.Purchasing coordinator for office.Train New hires for office staff and complete orientations for new drivers on PAM FW Bolt operations.

Fort Wayne, Indiana

Fort Wayne, Indiana Area

Plan and dispatch freight on assigned drivers. Point of contact for drivers to resolve any issues that arrise. Work with customer service to communicate any issues with appointments and over/under load ratio and booking of freight.Fleet size currently 123Supervise fleet of drivers. Address any performance issues and create a plan for improvement. Monitor movement of freight to ensure on time delivery and pick up of freight.Review drivers hours worked to ensure correct payroll. Correct any issues with clock in and out.Purchasing coordinator for terminal office supplies.Train new employees on transportation management systems used. AS400, Netgraf

Fort Wayne, Indiana Area

Provide operational support and servicing to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests. Ensuring team accuracy related to manual production tasks, including but not limited to; Credentialing Entry of new business and/or renewal data into a mainframe, Oasis, or database. Entry of high volume mid-term transactions into a mainframe, Oasis, or database in support of existing accounts. Reconciling system generated reports against the imaging system to ensure all work items are current. New projects – system testing and reporting Accountable for administrative tasks, including but not limited to; scanning, indexing, documentation, mailing and faxing, and filing. ­ Maintain and provide metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets. ­ Support functional areas as needed and as requested by supervising manager. Qualifications:

• Worked directly with customer service to balance power and equipment capacity while meeting loaded ratio goals and customer commitments.• Providing on-time service to our customers while also meeting driver revenue requirements/ goals.• Reviewed available loads and available driver capacity to ensure that all loads are serviced and drivers are utilized• When service requirements exceed available capacity, outside drayage capacity is utilized or the customer is contacted to investigate the potential for changing service dates • Continuously monitor performance. Minor performance issues are addressed informally with the Owner/Operator as they occur.• Served as contact for drivers, typically between 60-80 per terminal. By both phone and Qualcomm.• Driver’s rearrangements are coordinated with customer service when the assigned driver cannot make a scheduled pickup/delivery, to prevent late shipments.• Planned and coordinated pickups and deliveries to ensure on time service and minimal deadhead miles. Approx. 100-200 loads daily .

West Chester, Oh

Bill customers for movement of freightSecure p.o.d for billing

Currently Attending, Business Administration And Management, General

Business/Commerce, General

Activities and Societies: Business Professionals of America Sunshine Society