Chandra Bhan Singh Email & Phone Number

Gurugram, Haryana, India

New Delhi, Delhi, India

• Conducted comprehensive business process analysis to identify areas for improvement and optimization.• Collaborated closely with stakeholders to gather requirements, translating them into practical system configurations.• Performed detailed system gap analysis, identifying inefficiencies and proposing innovative solutions.• Configured and customized enterprise software systems, such as ERP and CRM, to meet specific business needs.• Guided clients in selecting and implementing appropriate technology solutions to streamline operations.• Collaborated with cross-functional teams to ensure seamless integration and user adoption.• Led change management initiatives, including end-user training and support.• Proactively identified and mitigated risks to ensure project success and adherence to timelines.• Fostered strong client relationships, delivering exceptional customer service and exceeding expectations.

New Delhi, Delhi, India

• Conducted requirement gathering sessions with clients to understand their business needs and pain points.• Translated client requirements into actionable project plans, aligning with strategic objectives.• Configured and customized systems to meet specific business processes and workflows.• Conducted user acceptance testing and resolved issues to ensure system functionality and usability.• Provided post-implementation support, addressing user queries and troubleshooting technical issues.• Collaborated with development teams to create and deliver system enhancements and upgrades.• Trained end-users on system functionality and best practices.• Prepared comprehensive documentation, including functional specifications and user manuals.

Patna, Bihar, India

• Designed and developed comprehensive training programs for end-users on the effective utilization of the organization's ERP system.• Conducted engaging and interactive training sessions, both in-person and remotely, to educate users on key functionalities, processes, and workflows.• Created training materials, including curriculum, user manuals, presentations, and online resources, tailored to different user roles and proficiency levels.• Provided hands-on training, demonstrations, and simulations to facilitate user understanding and proficiency with the ERP system.• Addressed user inquiries and provided ongoing support to ensure smooth and effective usage of the ERP system.• Troubleshot user issues and collaborated with the IT support team to resolve technical challenges.• Maintained accurate records of training sessions delivered, attendance, and user progress.• Developed training evaluation mechanisms to assess the effectiveness of training programs and gathered user feedback.• Prepared regular reports on training outcomes and identified areas for improvement.• Stayed updated on the latest trends and best practices in ERP systems and training methodologies through continuous learning and professional development.

Patna, Bihar, India

• Interaction with auditors as and when required.• Managing Account receivable,Account Payble and General Leger.• Participate in finalisation of final account.• Day to day transaction entry in the sytem.• Prepration of bank reconciliation.• Finalization of Accounts Statutory.• Assist in periodic closure of accounts, Monthly/ Quarterly/ Half Yearly / Yearly MIS.• Assist in preparation of MIS reports by providing timely accurate data.• Expenses Report and other reports as when required by the management.

Raipur, Chhattisgarh, India

• Designed and developed comprehensive training programs for end-users on the effective utilization of the organization's ERP system.• Conducted engaging and interactive training sessions, both in-person and remotely, to educate users on key functionalities, processes, and workflows.• Created training materials, including curriculum, user manuals, presentations, and online resources, tailored to different user roles and proficiency levels.• Provided hands-on training, demonstrations, and simulations to facilitate user understanding and proficiency with the ERP system.• Addressed user inquiries and provided ongoing support to ensure smooth and effective usage of the ERP system.• Troubleshot user issues and collaborated with the IT support team to resolve technical challenges.• Maintained accurate records of training sessions delivered, attendance, and user progress.• Developed training evaluation mechanisms to assess the effectiveness of training programs and gathered user feedback.• Prepared regular reports on training outcomes and identified areas for improvement.• Stayed updated on the latest trends and best practices in ERP systems and training methodologies through continuous learning and professional development.

Bachelor Of Commerce - Bcom, Accounting And Finance

Master Of Commerce (M.Com.), Accounting

P.G.D.C.A., Computer And Information Sciences And Support Services, A