Chandra Harmon Email & Phone Number

Managing internal database of franchisee information (domestic and international)Preparation of Redraw maps for Execution via DocuSign; Uploading D&S/Redraw maps into FLSEvent planningSecuring travel arrangements for Department DirectorPreparation of meeting materialsUpload and management of franchisee contracts and other necessary legal documents.Copyes, scanning, printingOrdering department suppliesPurchasing and invoice reconciliationFDD disclosure via DocuSignSupport of the Contract Compliance Team in regard to reconciliation of contract defaults.Adherence to company confidentiality policies and practicesReconciling expense reports via Concur system.Working with facilities to coordinate meeting and conference room spaces.Departmental support varies by assignment based on the needs of each division of Franchise Services

Ordering supplies and delivering supplies per department needs.Ordering and stocking necessary items for HUB (central meeting and conference area)Some housekeeping side of facilities.Entering orders into work order system.Coordination of HUB room spacesDeliveries

Portray a positive/professional corporate image to the Company's customers, visitors, and employees.Serve as corporate telephone "operator" answering and directing incoming telephone calls.Coordinate with facility maintenance groups on problem/repair issues.Monitor building and parking lot security systems.Provide administrative support to many departments within the facility, specifically

Coordinated shipment and delivery of specialty medication via inbound and outbound calls.Trouble shooting and issue resolution between insurance verification, pharmacy, medical practices, hospitals, and retail locations.Compliance with SOP metricsCustomer Service Award within first month after training

Acted as a collector on patient co pays and deductibles as well as explaining bills and setting up payment arrangements while maintaining a professional manner.Correspondence via phone, email & fax with patient, provider & Insurance Company.Medical coding check & balance as it applied to laboratory billing.Provided product & cost information during pre & post service calls.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Greet, interview, and register patients who are being admitted to the hospital Arrange for admissions, and obtain and record pertinent identifying insurance information.Responsible for communicating with insurance companies and insurance verification Verify benefits and explain those benefits to patients.Assemble the required paperwork for insurance, demographic information in compliance with HIPAA.Act as a collector on patient copays and deductibles as well as explaining bills and setting up payment arrangements while maintaining a professional manner and appearance.Provision of clerical support to ensure the proper functioning of a Level II Trauma Center

Reviewed loan files to verify procedures {per guideline s).Ensured data integrity of all data and process inputs.Managed pipeline of loans Performed basic mortgage calculations to confirm score-based approval.Verified funding and forward to post funding.Reviewed and validated items required by decision maker {UW) Established closing and prepared closing documents.Supported customer strategy on cross selling available consumer products.Followed up with vendors to obtain required documentation.Participated in a pilot program that oversaw the progress of an offshore closing team.

Associate, Healthcare Administration

Graduate, Certified Video Production