Chandra King Email and Phone Number

- Support both practices and partners via telephone, email and support portal- Initiate and track support incidents- Work remotely on client networks- Install patches and maintain current gloSoftware versions- Diagnose and correct day-to-day network issues including back-ups and alerts- Assist in the maintenance of network documentation

- Manage and respond promptly to help desk tickets- Perform support for network and PC/LAN servers including planning, implementing, maintaining and troubleshooting network hardware and software- Provide ongoing support for financial software and network upgrades including installation, implementation and testing- Provide general technical support to users- Perform files transfers and backups of critical data files- Assist call center with member related issues-… Show more - Manage and respond promptly to help desk tickets- Perform support for network and PC/LAN servers including planning, implementing, maintaining and troubleshooting network hardware and software- Provide ongoing support for financial software and network upgrades including installation, implementation and testing- Provide general technical support to users- Perform files transfers and backups of critical data files- Assist call center with member related issues- Generate and distribute reports, statements, and notices for the data processing system Show less

- Daily, Monthly, Quarterly & Annual System Batch Processing- Manage and respond promptly to help desk requests- Generate and distribute reports, statements and notices for data processing- General support for processing issues, i.e. internet services, Integrated Voice Response, COLD Storage, Shared Branching, ATM’s, Payrolls, and MasterCard, ect- Assist Call Center with responding to member related issues- Provide ongoing support to Core and network upgrades, including… Show more - Daily, Monthly, Quarterly & Annual System Batch Processing- Manage and respond promptly to help desk requests- Generate and distribute reports, statements and notices for data processing- General support for processing issues, i.e. internet services, Integrated Voice Response, COLD Storage, Shared Branching, ATM’s, Payrolls, and MasterCard, ect- Assist Call Center with responding to member related issues- Provide ongoing support to Core and network upgrades, including installations, implementation and testing Show less

- Patient/Customer support- Telephone Triage- Insurance Verification- Patient Registration- Check-In & Check-Out Procedures- Maintain Physician schedule- Completion of Insurance Forms- Patient Bring Back obtaining history and vitals- Sterile Tray Preparation- Diagnostic Testing

- On-site IT support- Liaison between CEO and vendors- New software implementation- Organize quotes for needed hardware and software purchases- Proficient in MS Word, Excel, Access and Outlook

- Patient/Customer support- Telephone Triage- Insurance Verification- Patient Registration- Check-In & Check-Out Procedures- Maintain Physician schedule- Completion of Insurance Forms- Patient Bring Back obtaining history and vitals- Sterile Tray Preparation- Diagnostic Testing- EMR/EHR Proficient

- Patient/Customer support- Telephone Triage- Insurance Verification- Patient Registration- Check-In & Check-Out Procedures- Maintain Physician schedule- Completion of Insurance Forms- Patient Bring Back obtaining history and vitals- Sterile Tray Preparation- Diagnostic Testing