Chandra Mohan Mishra Email and Phone Number

• Ensuring seamless regional logistics operations in Karnataka and smooth operations at regional branch level by coordinating with Mother Hub, Linehaul Team & Central Team at each branch level by managing Branch Managers• Resolving personnel/ system issues with help from team members, offering feedback to branches & Downline Managers for performance improvement and conducting periodic performance management reviews• Directing cost control & P L of the region, performing new process implementations & innovations, ensuring OTA & OTD are in operations and DEPS (Damage, Excess, Pilferage and Shortage) free operation

• Executed the transport operations standard operating procedures (SOPs), defined different types of transportation KPIs and evaluating service partners KPIs along with measurable• Managed escalations of deviations through proper matrix, took necessary preventive measures and steered validation & on time renewals of service provider's agreement based on the renewal cycle• Coordinated & controlled last mile delivery partners regarding on time pick up & delivery and performed in transit loss control by effective management and process innovation• Accomplished against each RMA & RTO transaction within agreed time frame and spearheaded master data management of transportation against each shipment: Delivery Status, TAT Adherence, Loss & Damage In Transit & Other Deviations

Handling retail store operations