Chandra Stephenson Email and Phone Number

Physician practice operations, specializing in risk adjustment reimbursement, CPT/HCPCS, ICD-10-CM, and ICD-10-PCS coding, regulatory compliance, documentation improvement, and business operations. Experience with hospital-affiliated group practices, hospital-based physician group practices, faculty practice plans, academic medical centers and private physician groups. Her experience also includes a comprehensive understanding of third-party reimbursement systems. Focused on coding and documentation validation; charge capture, coding and documentation assessment and analysis; coding, charge capture and documentation education for physicians, staff and coding professionals; and risk adjustment reimbursement, documentation assessment and analysis.

Implemented new courses and course content including a revised risk adjustment course comprised of textbook consolidation and revision, recording updated lectures, compilation of related resources for easy access by students.Supervised "coaches," instructors, and subject matter specialists involved in course development, enhancement, and delivery.Hosted weekly live webinars focused on topics for new coders and coders new to a specific specialty or niche.Hosted weekly and bi-weekly student support calls focused on risk adjustment, ICD-10-CM, ICD-10-PCS, inpatient facility coding, auditing, and compliance.Participated as a presenter in live monthly Q&A webinars answering student and public topics related to coding, billing, auditing, compliance, practice management, risk adjustment, etc.Coached students enrolled in the outpatient facility based coding, medical record auditing, practice management, ICD-10-CM, and ICD-10-PCS courses as well as other courses offered.Developed and recorded CRC, COC, CIC, and CPMA Blitz Review Course programs. Served as a subject matter expert sharing pertinent industry related updates, articles, and references; answering questions; and presenting new topics.

Contracted with AAPC and various private provider groups to provide on-going E/M training, AAPC credential preparation courses (predominantly CIC and CPC), curriculum enhancements, documentation template development and revision, etc.Contracted with AAPC (May 2013 - Feb 2016) to conduct ICD-10-CM and ICD-10-PCS educational sessions, both general and medical specialty specific, across the country for various groups of coders, physicians, and other health care professionals. Educational sessions conducted in "bootcamp" style sessions hosted in various cities across the US as well as customized sessions conducted at specific client locations.

Responsible for providing education to Medical Billing & Coding Students, including teaching:• Inpatient Prospective Payment System• Coding from the Operative Report• Basic ICD-9-CM Coding• Basic CPT-4 Coding• Advanced Clinical Coding• CPC preparation and review sessions