Technology Offering Program Manager
CurrentMore recently, Chandra strengthened her focus on MPW business needs, customer delivery, support, and satisfaction by implementing new processes and tools for customer engagement and inquiries. She has recently helped stand-up a complete CRM system thru Zoho for all AIM Photonics Technology users, which now effectively processes, on average, 30 leads per month. By validating inquires and offerings through customer discovery and recommending different GTM strategies and value propositions… Show more More recently, Chandra strengthened her focus on MPW business needs, customer delivery, support, and satisfaction by implementing new processes and tools for customer engagement and inquiries. She has recently helped stand-up a complete CRM system thru Zoho for all AIM Photonics Technology users, which now effectively processes, on average, 30 leads per month. By validating inquires and offerings through customer discovery and recommending different GTM strategies and value propositions, Chandra is able to research, analyze and recommend solutions to meet business and technology needs and partner with technology development teams to operationalize current and future offerings. She continues to accomplish this while effectively managing a portfolio of multidisciplinary projects. Show less