As the Chief of Staff and Communications for the Stafford County Board of Supervisor Dr. Pamela Yeung, I lead the development and execution of comprehensive social media strategies to enhance the Supervisor’s online presence and community outreach. My responsibilities include creating, curating, and scheduling content across platforms like Facebook, Twitter, Instagram, and LinkedIn, while closely monitoring interactions to ensure prompt and professional responses. I analyze social media metrics to track performance and refine strategies, staying current with the latest trends in government-related social media communication.Beyond social media, I coordinate and manage meetings, handling all logistics and materials, and often attend on behalf of the Supervisor to ensure thorough documentation and follow-up. I maintain and build strong relationships with county officials, stakeholders, and community members.In my role in political engagement, I facilitate meetings with local, state, and national political figures, ensuring the Supervisor is well-prepared and informed. I accompany the Supervisor to political events, manage follow-up tasks, and assist in drafting speeches and correspondence. I stay informed about political issues and trends to ensure the Supervisor’s messaging aligns with political objectives and public relations goals.I also oversee special projects, coordinating cross-functional teams and providing regular updates on progress to ensure timely completion and achievement of objectives. As a communication liaison, I ensure clear, politically sensitive messaging between the Board of Supervisors, county departments, the public, and political figures.

Responsible for management and delivery of projects to clients.Providing Business Development and Strategies by analyzing client processes, understanding client’s business landscape, defining requirements, and then expertly delivering solutions and strategies. Managing client relationships and set expectationsBusiness process re-engineering

Designing, implementing, and facilitating marketing strategiesSupporting and facilitating development and execution of marketing plansTranslating business department objectives and strategies to prepare brand portfolio objective, plans, strategies to facilitate the growth of business unitPreparing Responses to Requests for Proposals (RFP), Requests for Qualifications (RFQ), Requests for Qualifications and Quotations (RFQQ)Evaluating and Qualifying Opportunities Creating Marketing Campaigns and Social Media StrategiesHuman Resource Duties:recruiting and staffing logisticsorganizational and space planningperformance management and improvement systemsorganization developmentemployee orientation, development, and trainingpolicy development and documentationA boutique CPA firm with a proven track record of success.Proud member of the Prince William County Chamber of CommerceProviding Services that include but are not limited to:Accounting AuditingTax PreparationConstruction Closeout AuditsBookkeeping/PayrollQuickBooks setup, cleanup & trainingAudit Representation Process review and documentationRisk and control assessmentsTranslation www.mcdemuscpa.com

Owner / Foundation

Assistant to Board Liaison for the NADA Board of Directors.

Duties include being responsible for supporting the strategic development and coordination of proposals and presentations.Reviewing RFP and bid/qualifications request documents so that client requirements are clearly understoodScheduling and Leading kickoff meetings and preparing schedules for document development, reviews, production and deliveryIdentifying and editing existing materials and/or writing copy to effectively communicate the company's services, core capabilities and differentiators to develop responsesOrganizing all technical written materials supplied by support groups including organization of sections, tables, exhibits and attachmentsMonitoring proposals for accurate content and branding/format consistency and complianceEnsuring responsiveness to RFP/RFQ, thoroughness, accuracy and quality, using a persuasive and active-voice writing styleLeading short-list presentation teams for development of key messages, themes, differentiators, including technical components, and ensuring consistency from proposal through presentationTracking and reporting status of all proposal elements to proposal team and Sales and Marketing DirectorAnticipating potential problem areas and working with Sales and Marketing Director to provide practical solutions to problems as they ariseActively participating in meetings relating to proposals, business development and marketingMaintaining files in Procore and utilizing firm-wide database to update and maintain information (resumes, project descriptions/details, etc.)Supporting special projects and other responsibilities associated with the position as may be appropriateCreate, deliver, edit, and optimize marketing materials.Ensure that messages are supportive of and consistent with marketing strategies. Supervise social media outreach. Create and Deliver content via LinkedIn, Twitter, Facebook, email, or direct mail. Coordinate and deliver email campaigns. Provide support to marketing and other departments.

Provided general administrative support to department management and department staff in office administration, daily tasks and operations and special projects.Compiled and prepared information for department reports, contracts and budget. Anticipated department needs and plan projects to meet deadlines and ensure efficiency in the department.Provided technical and general administrative support to department staff and management, to maintain and process department schedules, and reports.Reviewed and assisted in policy and procedure development to improve organizational effectiveness and department customer service.Maintained budget files, collected data, prepared budgets as directed and submitted monthly and end of year department variance reports.Compiled and prepared reports and information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics, and maintains department databases and software to ensure continuity of accurate and current data and information.Verified and processed invoices for payment.Assisted in the development and implementation of department contracts including preparation of RFQ's, evaluation of bids received; and recommendations of contract awardsBudget ReconciliationTime-sheet and Payroll submissionContract Tracking and CreationProcurement-Purchase Requests, ProCard reconciliation

Creating PowerPoint PresentationsAssisting with Marketing plans and executing various tasksCreating Reports and Analyzing Data in Sales Force

Scheduling and training new interns and employeesCreating Marketing plans and executing various cold calling and new business strategiesAssisting with the scheduling of new hires and various events

Skilled in using all MSOffice products Strong work ethic Self motivated, working independently to exceed job requirements and assigned quota Able to quickly learn current selling processes Project management and administration Personable, team player Understanding of IT solutions and job roles Generally works without consulting their manager. Independent decisions are made daily.Develop partnerships with the field Sales, Channel Sales, Services, Telesales, existing customers, and prospects to identify education opportunities that help achieve Education's results. Drive increases in education bookings and attachment rates in product and services sales opportunities through relationships developed with Sales and Services management team in their assigned Area. Drive increased education revenue through collaboration with Account Directors and sales teams Achieve personal revenue and bookings targets for assigned area. Attain regional education bookings targets through independent initiatives and collaboration with field organizations. Support standalone education proposal development and presentation to existing customers and prospects. Be a conduit for communicating BMC education strategy and offerings to the Sales Team, Services, Telesales, customers, prospects, and partners.Proactively work with the Sales Team and Services to attach education to every opportunity. Remain involved during, and ensure the customer is satisfied with, the delivery of education. Regularly visit customers to assess satisfaction and identify follow-up education opportunities. Oversee the application / implementation of new work processes as they relate to Education transactions. Use skills and understanding of consequences and implications of decisions and actions to help colleagues, specifically in Education Telesales, Direct Sales and Services

Open, track and process service work orders through to completion.Interact with ePlus personnel and clients to schedule engineering time using TESSProcess billable service transactions through SalesTrak.Review incoming customer service calls and emails for possible escalation.Work with sales department to provide all information required to schedule & process service & project based requests.I prepare reports on a weekly basis to analyze various types of data to track revenue and billable activity.Work directly with Professional Services Director and Regional Resource Manager.Maintain Filing/Service Records Handle confidential matters and information professionallyAdhere to Sarbanes Oxley GuidelinesManage scheduling and calendaring of team activities.Provide Excellent customer service skills.Well skilled in Microsoft Office including Visio and OutlookManaged Staff Augmentation and Smaller Projects

Interacted with customers, vendors and Eplus departments to determine the most accurate and efficient manner in which to process workAuditing and Ensuring that all procedures are following in compliance with Sarbanes-OxleyResponsible as the secondary contact to resolve issues with vendors and other third partiesScheduling activities and workload to ensure meeting customer, vendor and internal deadlinesProcessing accounts payable/receivable using general accounting proceduresImplementing analytical skills when questionable accounting situations aroseSubmitting check requests in order get invoices paid, submitting purchase requisitions, and processing receivers for PO based invoicesAssisting Accounts Payable/Receivables, Sales and Procurement staff of various companiesPerforming other administrative support functions as needed

Responsible for the overall management for a team of thirteen (13) to include counseling and helping with the training of a new report writing system (PIPSR)Initiated & monitored the flow of clearance casesUsed strong communication skills and a team player, Ability to interpret nonverbal responses and reactions First-hand knowledge of how a major field office operates and of current DOD, OPM and various military rules and regulationsReceived on the job training in the rules and techniques of conducting Personnel Security Investigation (PSI) and corresponding laws, regulations, rulesManaged case files and submit data to meet the suspense’s for required spreadsheetsCommunicated orally and in writing to my team concerning urgent matters pertaining to PSIs and administrative itemsPrepared travel orders for processingReceived extensive training and have trained and advised in [PIPS] Personnel Investigations Processing system