I am an SAP Sales and Distribution (SAP SD) specialist with skills in managing sales orders, deliveries, billing, and shipments. I’ve resolved over 500 user issues, which has helped reduce order processing time by 20% and increased customer satisfaction by 15%. I’m efficient in solving 95% of technical issues within 24 hours, consistently exceeding targets.My experience includes handling key processes like order-to-cash, warehouse management, and transportation. I also monitor and troubleshoot data flows, ensuring accuracy and functionality. Skilled in using ServiceNow, I efficiently manage and resolve issues, meeting deadlines and keeping systems running smoothly.I’m passionate about using my SAP SD skills to improve operations and support business success.