Chandrak Bhatt Email & Phone Number

Ahmedabad, Gujarat, India

Ahmedabad, Gujarat, India

1) Onboard new clients and develop healthy customer relationships.2) Enhances product training for new customers and colleagues.3) Evaluates and analyze customer needs and promote customer loyalty4) Builds trust and transparency with clients and acts as a customer advocate5) Understand and create new project templates with their research notes as per the different use cases of clients to upload them on the website and to make setup easier.6) Encourages customers to upgrade/upsell their products. 7) Reduce Customer Churn

Ahmedabad, Gujarat, India

1) Guide the customer through a basic orientation of the product via a virtual meeting and serve as a trainer in all customer onboarding sessions. 2) Work with Value + Services partners and other internal departments to facilitate customer and product success.3) Ensure that all customer or internal inquiries are responded on a timely manner.4) Responsible for up-selling and/or cross-selling of premium and/or multi-year service plans.5) Responsible for utilizing a sales-through-service approach in retaining customers wishing to cancel services6) Comfortable working with a team and individually to deliver results.7) Working on negative feedback and changing them into positive reviews

Ahmedabad, Gujarat, India

1) New Zealand prepays / post-pay voice process.2) Assist customers with their queries on inbound call support.3) Retain customers by solving their billing issues.4) Technical support.5) Provide support and training to new team members.6) Rostering and Team management

Melbourne, Victoria, Australia

1) Work with the sales team to collect and verify post-sales documentation.2) Assist clients with up-to-date support material, training, account creation and installation.3) Handle the processing of all orders with accuracy and timeliness4) Proactive and regular health checks with clients.5) Making the company's products and services as attractive to potential customers as possible6) Helping the sales team to improve their productivity with upselling and upgrades and arranging appointments.

Ahmedabad, Gujarat, India

1) To Resolve customers’ queries.2) Archive Daily Sales Targets, and Preparing Daily MIS.3) Customer interaction with Company Service