"Hi, I am a IT Graduate majored in Business analysis ,and currently am an IT Coordinator at Global Touch Corporation. I have skills like attention to detail, communication skills and leadership abilities to find creative solutions that lead to more effective business practices. I learned a lot more about Business Analysis as I did the Final Year Project: and developed a Dental Rostering System to reduce waiting time of Dental clinics focusing on effective seat utilization techniques. Used core knowledge of Risk assessment, quality plan, Work breakdown structure, Gantt Chart, Roles and responsibility Matrix ,As-Is Model & To-Be Model ,and stakeholder analysis and Management plan and Achieved a High Distinction. I have a sound understanding of Java, SQL,HTML/CSS, JavaScript, C acquired through different assignments at university , and have strong business analyst skills acquired while completing my master’s studies . I have Strong problem solving ability, interpersonal and consultative skills, facilitation skills, analytical thinking and problem solving , detail-oriented and capable of delivering a high level of accuracy, organization skills , and sound knowledge of business structure and stakeholder analysis. Including my non-technical skills I have Active listening skills demonstrated by effectively responding to customer enquiries in a fast paced environment while working in education industry ,Effective collaboration skills gained through completing various team projects during my Master of Information Systems, Ability to maintain confidentiality demonstrated through my work experience as an Aged Care support workers, maintaining a positive , empathetic, and professional attitude toward customers at all times, responding promptly to inquiries, communicating them through various channels , acknowledging and resolving customer complaints gained through my work experience as customers service representative .Outside of Classes I like listening to music, cycling, exploring the food and visiting and spending time with friends and family.E-Portfoliohttps://portfolium.com/pp/7DCBF48A-E0FB-419E-9B2E-8E6438B79C59https://portfolium.com/pp/EC676A86-00B4-40C5-89D2-9D0D75DD8041https://portfolium.com/pp/C31061CB-78F0-49DA-A0F2-8E2D7C7D595Ehttps://portfolium.com/pp/5E664431-127F-4C2A-9B88-D96FCA37033Chttps://portfolium.com/pp/E94DB0BF-C7FF-48AA-B94C-F459B874B424
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Business AnalystGlobal Touch Jul 2021 - PresentAustralia- Develop ICT administrative guidelines as needed to facilitate divisional standards of hardware, software, IT processes, and issues as they arise.- Providing direction and assistance to Global Touch’s junior IT staff team on introducing new processes, acquiring new systems, and developing infrastructure.- Using data and process modeling techniques to create clear system specifications for the design and development of system software of Agenticis - Identifying and analyzing inefficiencies in the workplace and recommending optimal business practices, and system functionality and behavior.- Develop project plans and cost, resources, and manage marketing website and marketing projects. - Website management, support, training, and developing IT champions to install and configure software and troubleshoot simple IT problems, system test plans, and network issues and ensure the acceptability and integrity of the system.- Management of student management system (Agentcis ), Condat Solutions, Adventus, Global study partners CRM platforms and resolve the issues faced by staff. - Graphics designing for Facebook and YouTube content for advertisement purposes.- Gather data related to students and update it to respective databases.- Updating resources and content on websites and learning resources and updating information on student management CRM.- Creating virtual PTE classes in MS Teams.- Administrating email system of Australia, India, and Nepal office- Creating user accounts for Global Touch systems for new staff and training them to use CRM( Agentcis)- Install new hardware and devices within the organization and look after maintenance. - Update content on the website regularly in terms of Education and Migration updates. - Retrieve and analyze data from databases to support the work of staff.- Administer data and system protection through managing and distributing system software and anti-virus updates to ensure the security of data. -
Junior Business AnalystGlobal Touch Apr 2019 - Jul 2021Melbourne, AustraliaExcellent stakeholder management skills and ability to communicate with clients to determine needs and requirements; Excellent professional presentation skills (written and verbal, formal documentation); Self-motivated, ability to work independently and as part of a team; Highly Regarded: Experience across multiple business units; Consultancy, working with a large number of clients; Knowledge or experience working with Automation or RPA and other similar emerging technologies. -
Admissions HeadKiec Global Melbourne Pty Ltd Apr 2019 - Nov 2019Melbourne, Victoria, AustraliaGuided students regarding documentation process till visa approval. -
Gte And Admissions OfficerKiec Global Melbourne Pty Ltd Mar 2019 - Nov 2019Melbourne, Victoria, Australia -
It OfficerNime Education Apr 2018 - Mar 2019Kathmandu, Bāgmatī, Nepal
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It OfficerKathmandu Infosys Apr 2016 - Jul 2018Dillibazar , Kathmandu
Chandrakala Ghimire Education Details
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Education Centre Of AustraliaComputer And Information Systems Security/Information Assurance -
Central Queensland University4.5 Gpa -
Central Queensland University4.5Gpa -
Einstein CollegeIndividual Support -
College Of Applied Business3.38 Cgpa -
Reliance International Academy59% -
Kamala Academic School78%
Frequently Asked Questions about Chandrakala Ghimire
What company does Chandrakala Ghimire work for?
Chandrakala Ghimire works for Global Touch
What is Chandrakala Ghimire's role at the current company?
Chandrakala Ghimire's current role is ICT Business Analyst.
What schools did Chandrakala Ghimire attend?
Chandrakala Ghimire attended Education Centre Of Australia, Central Queensland University, Central Queensland University, Einstein College, College Of Applied Business, Reliance International Academy, Kamala Academic School.
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