Chandrakant Singh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Pioneered 7 complex projects around business expansion, return management and sales operations and supported change management to ensure new processes/technology lands well with all teams:- E-commerce Expansion at Reliance Smart Point & JIO Point and Launching Assistance E-Commerce- Reduction of Customer Return Cancellations- Return Order Consolidation for Trends DCs & AJIO DCs- Introduction of Digital Return Proof of Delivery (POD) for Metro Cities- Reduction of Platform Wide Business Cancellation- Streamlining Sales Operations- Warehouse and Order ManagementAchievements :-Led a team of 47 - 45 sales champions and 2 department managers, developed training materials, sales pitches, and dashboards to monitor sales performance and return rates.Successfully achieved a daily order volume of 3-4 orders from Jio Points and 8-10 orders from Reliance Smart within 10 months.Identified and delisted 12,000 non-compliant product options and reduced business cancellations for marketplace JIT inventory from 2.1% to 1.5%.Reduced logistics costs to ₹13 per shipment, improved Regional Utilization (RU) metrics, decreased transit time for inventory from 5-6 days to 2-3 days. Minimized the no. of distribution centers from 16 to 7, improving order processing efficiencyand contributed to INR 30 lakh savings monthly, in returns logistics cost.Implemented digital return POD for Trends Stores, replaced traditional method and minimizedmanual intervention and expedited the return process.Achieved a 50% reduction in Logistics Management (LM) POD requests and enhanced the speed of return processing and reduced in-transit inventory.Identified technical issues causing inventory mismatches and collaborated with the tech team to resolve these problems. Accomplished a 0.17% reduction in the cancellation rate.Enhanced the efficiency of sales operations and projected manpower for 25 warehouses with 95% accuracy and realigned excess workforce.

Bengaluru, Karnataka, India

- Established the Science Department and devised SOPs to deliver quality education to 1000+ students.- Designed engaging content for grade 3 to 8 and assisted in publishing in-house science textbooks.- Upgraded curriculum through intensive research and recruited highest standard faculty from IITs.- Trained 750 students for future competitive exams & 60% were shortlisted which only grew YoY.- Amplified admissions upto 5% and launched of 12+ branches.- Received Employee of the Month award twice for business process & performance improvement.

Agra, Uttar Pradesh, India

- Led a team of 5 and steered supply sales growth from 60 properties to 100 properties in 9 months. - Monitored operations and P&L Management for 100+ budget & premium properties across the city.- Improved customer experience, increased NPS score and reduced guest escalations.- Secured 200+ deals via travel agents, event management & corporate through negotiation.- Streamlined offline marketing across 100+ partner hotels, generated 40% higher sales to 2.4 crores.- Recognized with Employee of the Month award for sales & operational excellence.

Dehradun, Uttarakhand, India

Industrial training on Seismic Data Processing, a part of the coursework in 5 Year Integrated M.Sc Tech (Applied Geophysics) at ISM Dhanbad.

Delhi, India

Summer Internship at Exploration and Production unit of IOCL on "Case Study on Well Top Correlation and Seismic to Well Tie.

New Delhi, Delhi, India

Underwent training on the project "Lithological Correlation in PETREL"

Assam, India

Winter Training in Well Logging Department of Oil India Limited.

Arabian Sea - Goa - Onboard Orv Sagar Kanya

Participated onboard National Flagship ORV Sagar Kanya Cruise SK - 305 for the National Centre for Antartic & Ocean Research Project under Ministry of Earth Sciences project "Comprehensive Topographic Survey of the Exclusive Economic Zone of India" in the Arabian Sea.

Master'S Degree, Geophysics And Seismology

Higher Secondary

Senior Secondary