Chandramanshu Singh Email & Phone Number

Mumbai, Maharashtra, India

• Constructed Optimizer on AI based platform to allocate ordered items considering different constraints such as credit constraint, inventory availability
• Prepared training deck of system design of AI parser, Synchronization process for sales order, outbound delivery, & Invoice, ASN, GRN, & cash reconciliation
• Reviewed and modified product document of Optimizer module

Gurugram, Haryana, India

• Onboarded 200+ customers on Distributed Ledger technology platform regulated by Telecom regulatory authority of India within 2 months
• Developed the customer success KPIs for different product namely, email, WhatsApp for business, Voice Call, SMS, and Custom, offered by client on platform potential of impacting 500+ customers
• Helped 200+ customers to migrate to Rocket Lane platform to automate the daily update of customer onboarding process
• Reviewed process flow chart (from sales team, product team, legal team to final onboarding process) for products such as email, SMS, Voice Call, WhatsApp for Business
• Presented to partners and Associate director the key sectoral (Communication platform as a service, Unified communication as a service, and Contact center as a service) insights, customer success metrics, and outcome.
• Reviewed emerging trends, business models, competitors’ products offerings, & their features & competitive landscape of CPaaS industry

• Saved INR 2.79 Cr by increasing operating hours (+20%) of fleet through constraint debottlenecking & increased equipment utilization from 45% in FY 19 to 55% in FY 20
• Saved INR 11.6 L by reducing shifting cost of product by 10% & improved plant productivity
• Increased mining workers' productivity by improving lighting standards (+40%) using software simulation & saved INR 25 L of operating costs by reducing no. of lighting equipment on haul road
• Achieved cost savings of INR 44.8 L by optimization of important parameter impacting fuel consumption & 11% fuel savings by imparting knowledge & skills to 40+ operators through simulator training
• Secured cost savings of INR 10.24 Cr from dispatching screened fines by segregating it from crushed fines
• Maintained 6 lakh tons of buffer stock (2019) at plants to overcome uncertainty of monsoon period

Awarded PPO & Improved the productivity of mining worker by 25% by analyzing the bottleneck in the mining process

Master Of Business Administration - Mba

Engineer’S Degree, Mining Engineering, 9.39/10, Department Rank-2

Activities and Societies: 1. Establish international student chapter SME-IIT(BHU). 2. Vice-president of student chapter of SME-IIT BHU 3..

I.Sc, Science

Activities and Societies: 1. Won 1st prize in State and regional Vedic Mathematics Quiz organized by Vidya Bharti. 2. won 1st prize in.