1. Leading and developing high quality business strategies, being agile and ensuring alignment with market dynamics2. Driving towards stronger financial and Operational parameters without compromising on the quality and customer experiences3. Assessing risks to the company and ensuring they are monitored and minimized4. Continuous evaluation and motivating at all level towards achievements of Vision and mission and are consistent with the overall strategy and mission5. Communicate effectively and establish credibility throughout the organization and with the Board of Directors to enable effective solutions for business challenges

Leading a Talented and Smart Team ( at Elroi Solutions ) passionate on building brand Image , Enhancing Customer Experience. Ability to efficiency & smoothly handle multiple stake holders, Competency in Business Development and Cloud Computing. Living my dream of ushering Digital Inclusive to the planet.Participated in all aspects of business development from Market research and Finance to operations and marketing, ensuring the company vision was followedFormulated company vision, goals and objectives, hired and trained new employeesBuilt and maintained professional relationships with potential investors and partners; attended various startups and business events in Adelaide, AustraliaBringing more than 14 years of experience in System Automation in line with IT service Management from leading MNC IT organisations and capable of delivering excellent service in Microsoft Azure cloud computing services

IBM Tivoli Monitoring Subject Matter Expert – National Bank of Canada Environment – Windows 2012, IBM Tivoli Monitoring 6.3 Responsibilities –● Assisted by coordinating with the clients to ensure the new enhanced existing service offerings are met● Identification of service improvements and also ensured the delivery of Transition projects meet client expectations through Agile framework.● Managed the 10 member team with being main focal for the client interactions and attending customer calls for weekly metrics, monthly periodic report, SME connect, Audits, CIRAT and Security compliance meetings also coordinating with other teams for improving the quality of service delivery● Designing, Implementing and Configuring the newly built monitoring server and also upgrading to the latest Fix pack to all Infrastructure monitoring servers and their monitoring agents to different environments● Responsible for deploying ITCAM application monitoring agents in line with WAS / SAP/ Oracle extended / Blue care and VMware by evaluating and analyzing the project and assigning the required alerting solutions● Prepared the Change control documents, Problem Resolutions and maintain the Knowledge base for the project team, In-addition to the implementation and configuration that are created as per the standard process which is shared within the team● Managed the Disaster Recovery Plans for my project and involved in mock-drills to test the DR activities● Showered great attitude in projecting interpersonal skills to interact with clients and team members

First and Second level technical support for Tivoli suite of products.Automation through scripting with PERL / SHELL programming languages.Technical analysis of Tivoli related problems and their resolution.Migration and Upgrades of Tivoli suite of products and Microsoft SMS.Creation and Distribution of Tivoli Software packages for Retail Store Releases.Alert Event Management and Correlation using PROLOG language.Integration of Tivoli products with other tools like Dell Open Manager / HP Insight Manager.Installation and Administering Tivoli monitoring agent on Windows /Linux /Unix servers.Managing more than 39,000 Tivoli endpoints which include file servers and workstations.Disaster recovery monitoring for IBM / HP blade servers in three Data centresManage and maintain Tivoli monitoring for SAP / VMWARE / Oracle / DB2 and MSSQL.Application Monitoring using log files.Custom solution for monitoring using Tivoli Universal Agent and Agent builder.First and Second level technical support for Tivoli suite of products.Managing event queues from Tec reception log.Implementation and configuration of IBM Director 520 Virtualization Manager V1.2 andmonitored ESX Server which includes vm center host and guest operating systems.Discovering agent and agentless systems and distributing software package through IBM Director.Performance monitoring of servers for cpu usage, memory , processor speed and take action according to the criticalityGenerating Installed Software Inventory Report using ITCM V 4.2.2 by Customarising Queries from ITCM Database as per the Business Needs.Deploying OS builds to Bare Metal computers through TPM 5.1 Fixpack2.Deployed OS SOE image on various platforms like Wintel, Linux and Solaris Boxes using PXEBoot server on HP ProLiant DL380 G5, VMware Virtual Platform, IBM eServer BladeCente.Creating CSV file with all required details and upload through FTP to a server managed by TPM.

Managing Tivoli Endpoints for more than 2500 workstations and Tivoli Servers/Gateways in the Client Environment.Software Package creation via Software Package Editor, Testing and Release Management likeAdobe 7.9, VPN client, Bartender, Proficy Admin and client…etc using software package editor using IBM configuration manager 423.Worked on projects like distributing Windows XP ServicePack2 and Symantec Antivirus 10.0 to almost 2500 workstations.Distribution of software to desktops, laptops and also Schedule activities through Activity Planner and monitor those active distributions.Taking Various Inventory custom Queries for software updates and missing workstations.Working in Incident Management Tool (Remedy) and Handling the Tier-III tickets as per the SLA'sInstallation, Upgradation and Troubleshooting Endpoints in the Tivoli environment.

Undergone Infrastructure Management Training in Tivoli products from Feb-June 2006Design and implementation of Tivoli management framework 4.1.1Installation, Up-gradation and Troubleshooting Endpoints in the Tivoli environmentDesign and implementation of IBM Configuration Manager 4.2.2 for managing SoftwareDistribution and reporting Inventory which includes hardware and software from windows and AIX serversCustom views and queries (DB2 ) were created to assist with data extraction from the inventory databaseInventory scans were scheduled to capture differences in data (delta scans)Distributing Tivoli endpoints using software distribution