• Managing and Guiding the team throughout the software testing process involving creation of test plans/cases/scenarios, and ensuring smooth test execution• Planning & coordinating the implementation and availability of the QA Test Environments; designing and executing test plans to ensure that business requirements and functional specifications are tested and fulfilled• Creating test plans, test scenarios, test cases and test scripts/procedures for carrying out Manual & Performance Testing at various stages in the SDLC; handling Defect Tracking process involving Defect reporting and rectification • Verifying change requests & defects; documenting, tracking and communicating test plans, test results and unresolved problems; updating Error Log / Suggestion Log and explaining system bugs to Programmers• Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms• Leading and monitoring performance of the team members for maintaining excellence in the project operations; managing compliance to timelines specified and ensuring team members adhere to process guidelines

• Estimation of the work effort required for the functional requirements provided by client’s business analysts.• High level definition document preparation for requirements associated with a work request. • Peer review of high-level requirement document, low-level technical specification, code and unit test results.• Support of the system and UAT test phases of development and support implementation to production• Performed Database testing with validations like Data Quality and Data completeness.

• Analysis of client’s business requirement in claims functional area.• Interacting with the onsite coordinator & client on various forums to discuss the status of the project, clarify any queries regarding the functionality etc.• Study and Analysis of Problems faced by Business Partners (BP) & Claim Automation and Procedures Specialist. Provide them Effective & Timely solutions.• Production Fix.• Preparation of test case as per requirement docs and doing Unit testing.• Creation of Test data.