Supporting 200+ users in their daily operations whenever they required support.Administering Win 2022 Server, Sophos XG firewall, Fortigate Firewall,Win 10,11 Pro desktop / Laptop.Creating / Removing users in AD and assigning access permission through group policy.Creating share folder and appropriate access permission in file serverMaintaining WSUS server and updating desktops through WSUS server.Maintaining WDS server and install desktop OS via WDS server.Create and Maintain FTP server in IIS and assign appropriate permission to the users.Maintaining Sophos XG firewall and Sync with AD for applying user and grouppolicy.Creating SSL- VPN tunnels with access permission for users for Work From Home purpose.Cloud Support 1 YearFor Mortgage Process - For testing Purpose , we build an EC2 instance on Us East (N Vigina) and verify the application for a brief period of time. below websites We occasionally use LSAMS (Loan Servicing & Managing systems), Logmein, SFP field power site, cascade site, and others.

•Presented various types of learning materials in the form of audio, books and visual training•Periodically conducting corporate training for back office staff those were selected•Assisted in the timely recovery of data lost due to software crash or hardware/Network failure and timely analyze whether any repairs or replacements is needed.•Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment's accordingly as per the requirement•I was accountable for providing real time support to client computes and resolved all major issue of client sides like login error, printing dilemma And connectivity problem•And monitoring the lab resource and maintained Proper statement of the same•Provided technical expertise for IT network design, implementation, optimization and upgrade•Monitored the LAN/WAN network environment including routers, switches, and Internet access and software applications.•Diagnose hardware and software problems, and replace defective components.

•Desktop /Laptop Inventory management•Responsible for the installation of Operating System, application software, assembling & General fault finding of software, & hardware Maintaining all systems up to date with Antivirus software