Chandratapa Das

Chandratapa Das Email and Phone Number

Customer-Centric Retention Specialist | Enhancing Customer Loyalty & Reducing Churn | Expert in Relationship Management & Data-Driven Strategies| Skilled in WebEngage, Google Analytics @ Kapiva
bombay, maharashtra, india
Chandratapa Das's Location
Bengaluru, Karnataka, India, India
Chandratapa Das's Contact Details

Chandratapa Das personal email

About Chandratapa Das

Results-driven Customer Retention Expert with 6+ years in D2C and B2B markets. Proven ability to develop and execute data-driven strategies that enhanced customer engagement by 22% and boosted loyalty by 15% to 17%. Advanced skills in CRM tools (WebEngage, LMS) and data analytics (BigQuery, Google Analytics). Automated over 90+ campaigns, improving communication efficiency by 30%. Known for effective stakeholder management and cross-team collaboration. Aspiring to lead customer retention initiatives in a dynamic organization.

Chandratapa Das's Current Company Details
Kapiva

Kapiva

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Customer-Centric Retention Specialist | Enhancing Customer Loyalty & Reducing Churn | Expert in Relationship Management & Data-Driven Strategies| Skilled in WebEngage, Google Analytics
bombay, maharashtra, india
Website:
kapiva.in
Employees:
61
Chandratapa Das Work Experience Details
  • Kapiva
    Junior Manager
    Kapiva Apr 2022 - Present
    Bengaluru, Karnataka, India
    View
  • Kapiva
    Junior Manager
    Kapiva Apr 2022 - Present
    Bengaluru, Karnataka, India
    Experienced Customer Retention Specialist with over 6 years in D2C and B2B environments. Expert in developing and executing data-driven retention strategies, resulting in a 22% increase in customer engagement and a 17% boost in loyalty. Proficient in CRM tools like WebEngage, trello and LMS. Successfully automated over 90+ customer engagement campaigns, enhancing communication effectiveness by 30%. Skilled in data analytics using BigQuery and Google Analytics to derive actionable insights. Strong collaborator with a proven track record in managing cross-functional teams and optimizing marketing strategies to drive business growth.
    View
  • Ischolar Education Services Pvt Ltd
    Operations Team Member
    Ischolar Education Services Pvt Ltd May 2018 - Present
    Bangalore
    View
  • Peerless Financial Products Distribution Ltd
    Marketing Intern
    Peerless Financial Products Distribution Ltd Feb 2017 - May 2017
    Kolkata Area, India
    View
  • Sun Pharma
    Junior Analyst
    Sun Pharma Mar 2013 - Apr 2015
    Sikkim
    View
  • Sun Pharma
    Trainee
    Sun Pharma Jun 2012 - Mar 2013
    Sikkim
    View

Chandratapa Das Skills

Leadership Product Marketing Presentation Skills Pestal Primary Research Sales Secondary Research Communication Skills Market Research Negotiation Microsoft Office Microsoft Word Marketing Product Management Customer Service Market Analysis Teamwork Research Brand Management Excel Models Swot Analysis

Chandratapa Das Education Details

Frequently Asked Questions about Chandratapa Das

What company does Chandratapa Das work for?

Chandratapa Das works for Kapiva

What is Chandratapa Das's role at the current company?

Chandratapa Das's current role is Customer-Centric Retention Specialist | Enhancing Customer Loyalty & Reducing Churn | Expert in Relationship Management & Data-Driven Strategies| Skilled in WebEngage, Google Analytics.

What is Chandratapa Das's email address?

Chandratapa Das's email address is ch****@****ail.com

What schools did Chandratapa Das attend?

Chandratapa Das attended Icfai Business School, Kolkata, Himalayan Pharmacy Institute, Majhitar.

What skills is Chandratapa Das known for?

Chandratapa Das has skills like Leadership, Product Marketing, Presentation Skills, Pestal, Primary Research, Sales, Secondary Research, Communication Skills, Market Research, Negotiation, Microsoft Office, Microsoft Word.

Who are Chandratapa Das's colleagues?

Chandratapa Das's colleagues are Shreyas K S, Vaishnavi Kalvapalle, Jahnavi R, Nitin Singh, Parth Mehta, Oshin Saraf, Sughanth D.

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