Vikash Chandra

Vikash Chandra Email and Phone Number

Management Consulting Delivery Manager | Accenture Strategy & Consulting @ Accenture
dublin, dublin, ireland
Vikash Chandra's Location
Bengaluru, Karnataka, India, India
Vikash Chandra's Contact Details

Vikash Chandra personal email

About Vikash Chandra

15+ years of extensive experience in Contact Centre design, Development and Delivery in Genesys and Cisco platform.Genesys SCXML/VXML Call Flow Development using Composer, ECMA Script, Genesys Rules System/OPMExperience in Developing Genesys Rule template and Rule package using Composer and Genesys Rules Authoring tool. Expertise in Designing and Implementation of IVR Application using Cisco Call Studio/CCX Editor/Composer. It’s also includes integration with GRE, ASR (Nuance Recognizer) and WebServices.Expertise in Designing and Implementation of Routing script from ICM scripting.Experience on UCCE implementation with proven success in analysing data. ldentifying opportunities and developing strategies. Expertise in working with Agile methodology. Closely working with Product Manager and Scrum Master in PI planning, Feature setting and user story grooming.Experience in leading the team to deliver product to client.Experience developing excellent client relationships at the appropriate client level and providing a high degree of client satisfaction with the engagement process and work products.

Vikash Chandra's Current Company Details
Accenture

Accenture

View
Management Consulting Delivery Manager | Accenture Strategy & Consulting
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Vikash Chandra Work Experience Details
  • Accenture
    Delivery Manager
    Accenture Jan 2022 - Present
    Bengaluru, Karnataka, India
  • Unitedhealth Group
    Lead Software Engineer
    Unitedhealth Group Oct 2019 - Jan 2022
    Bengaluru, Karnataka, India
  • Cognizant
    Technical Lead
    Cognizant Jul 2016 - Oct 2019
    Bengaluru, Karnataka, India
  • Capgemini
    Consultant
    Capgemini Jul 2012 - Jul 2016
    Bangalore
    Senior Associate
  • Hewlett-Packard
    Technology Consultant
    Hewlett-Packard Aug 2008 - Jul 2012
    Bengaluru, Karnataka, India
    Working on the CISCO domain of VoIP(Cisco IPCC). Capable of maintaining and supporting all IPCC components.

Vikash Chandra Skills

Cisco Technologies Cisco Call Manager Routers Switches Voip Cti Call Centers Ivr Service Delivery Unified Communications Solution Architecture Ucce

Vikash Chandra Education Details

Frequently Asked Questions about Vikash Chandra

What company does Vikash Chandra work for?

Vikash Chandra works for Accenture

What is Vikash Chandra's role at the current company?

Vikash Chandra's current role is Management Consulting Delivery Manager | Accenture Strategy & Consulting.

What is Vikash Chandra's email address?

Vikash Chandra's email address is vi****@****ail.com

What schools did Vikash Chandra attend?

Vikash Chandra attended Birla Institute Of Technology, Mesra.

What skills is Vikash Chandra known for?

Vikash Chandra has skills like Cisco Technologies, Cisco Call Manager, Routers, Switches, Voip, Cti, Call Centers, Ivr, Service Delivery, Unified Communications, Solution Architecture, Ucce.

Who are Vikash Chandra's colleagues?

Vikash Chandra's colleagues are Si Chen, Mara Garcia-Ripoll Montejo, Carly Lund C.psychol, Ramakant Ingole, Kyle Patrick Gutlay, Gauthami R, Sumita Samuel.

Not the Vikash Chandra you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.