Director Of Student Support Services
CurrentDirector of Student Support Services facilitates the implementation of DCLC’s support services (Employment Coaching and Case Management) and ensures that students enrolled at DCLC are informed about and have access to services. Supervises the case managers, employment coaches, and student recruitment staff. Ensures that DCLC’s support services are internally aligned to academic services and best practice. Twenty five percent of my time is allotted for direct case management work including case… Show more Director of Student Support Services facilitates the implementation of DCLC’s support services (Employment Coaching and Case Management) and ensures that students enrolled at DCLC are informed about and have access to services. Supervises the case managers, employment coaches, and student recruitment staff. Ensures that DCLC’s support services are internally aligned to academic services and best practice. Twenty five percent of my time is allotted for direct case management work including case planning, case notes, and team meetings. The coordination, fulfillment, and reporting for several non-PDE contracts. Signs off on WIOA Eligibility Documentation and Priority of Services Checklist Form. Verifies the accuracy of CWDS WIOA Application and uploaded documentation. Notifies the Data Entry Specialist of results. Attends PACL Manager meetings or Provider designated Manager. Supervises student support staff including hiring, regular case review, and annual performance reviews. Monitor staff’s performance through student outcome measures, case note review, and student feedback. Lead the agency’s service planning, including student recruitment, orientation, and placement. Actively pursue knowledge of best practices and funder requirements through professional development. Show less